Senior Facilities Manager (South & EMEA)
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This role will report to the Head of FM UK & EMEA and will have full ownership and responsibility for the Facilities functions for the offices allocated within the area of responsibility.
This role will have a strong focus around internal stakeholder engagement and management with effective and comprehensive communication at all times.
Drive operational performance within the agreed targets and objectives aligned to the wider Kennedys goals.
Responsibility of a comprehensive contract management approach - managing and reviewing contractors by building excellent relationships whilst ensuring that operational and contractual aspects are delivered in accordance with the pre agreed SLA's and KPI's. Being part of tender and selection of contractors through to performance review of the contract.
Being responsible for Health and Safety (H&S) and Environmental compliance of our buildings, providing safe, consistent and professional working practices and reporting compliance where necessary to the leadership team.
Have commercial understanding of budgets and financial performance. Oversee and own the budgets and expenditure of the offices within the region to identify cost efficiencies through service lines. Review all necessary drivers of spends and provide mitigating actions where possible. Proactively review continual improvements with the onsite services and teams reporting upwardly to the Leadership team and necessary stakeholders.
Review and deliver high performing soft & hard FM services in each offices providing consistency and sound understanding of constraints within the regional portfolio.
Aligning processes and procedures with all offices, identifying where this is not possible and proactively finding solutions.
Working with wider facilities teams and other SFM's to ensure a consistent and one team approach.
Team
The Facilities team provide strategic support on projects, risk management, contract management, budget management and ensures the firm acts in accordance with local regulations and ISO standards.
The Facilities team have presence in all Kennedys offices.
Key responsibilities
- Be the subject matter expert for the FM team and offices within your remit
- Lead and mentor on site team members to be a high performing and multi skilled workforce
- Ownership of operational aspects of the Facilities Management service provision, which is provided by a mix of outsourced partners and in house teams
- Budget planning, forecasting, analysis and tracking
- Have accountability for the development and Implementation of Environmental targets, health and safety compliance.
Required experience
- A proactive and service driven attitude. The ability to work under pressure with differing demands.
Must be knowledgeable on best practice within a performance driven professional services organisation. Have a dedication to the facilities management sector and demonstrate the ability to be analytical in approach to improvements.
Understand and demonstrate the value that a robust facilities department has on organisational performance.
BIFM 4 or above or equivalent - substantial multi-site FM Operational experience may be considered without the qualification.
- NEBOSH General Certificate or willing to undertake
- Relevant facilities management experience within a professional services environment
- Effective contract management and performance driven success
- Comprehensive statutory and regulatory knowledge and understanding in FM, H&S and Environmental
- Excellent administration skills with strong skills in Excel Self-motivated, confident individual, who is able to work under pressure on multiple tasks, whilst delivering excellent client service.
- Excellent communication skills
- Ability to identify and proactively manage risk.
- Must be able to travel between all UK offices to ensure the single team ethos is maintained across the team.
- Team player
Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.
*where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience.
About Kennedys
Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 2,500 people worldwide across 45 offices in the UK, Europe, Middle East, Asia Pacific and America we have some of the most respected legal minds in their field.
Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.
We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.
What do we have to offer?
We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.
Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable, straightforward, supportive and distinctive. Our values are at the core of who we are and what make us a great firm to work with and for.
The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships. With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles. A variety of other opportunities are available including secondments to clients and our global offices.
We strive to celebrate diversity, empower our people and ensure everyone can bring their authentic selves to work. We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority. We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work. Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.
Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.
Documents
- JD - Senior Facilities Manager (South-EMEA) - April 2024.pdf (79.01 KB)