Senior Facilities Manager (London)

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Company Description

Evelyn Partners is the UK's leading integrated wealth management and professional services group, with over 186 years of experience in helping generations of people and businesses to thrive. We offer an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities and businesses.

We provide an award-winning service for our clients by employing the best people. Join us on our mission to place the power of good advice into more hands because we believe that everyone deserves access to good advice, regardless of where they're at in their financial journey.

An exceptional track record of growth and innovation is driven by our core values of: Personal, offering advice based on a true understanding of what matters to our clients; Partnership, working with our clients in a joined-up, collaborative way; and Performance, demonstrating a breadth and depth of advice expertise to deliver first-class results.

Read more about us and available career opportunities here:

Wealth, accountancy and business advisory services / Evelyn Partners

Careers / Evelyn Partners

Job Description

Job purpose

To provide Facilities Management focusing on a proactive approach to deliver a high quality, professional provision in line with business and client expectations.

To provide management and supervision of the Group's Facilities service delivery in the London office including helpdesk, Front of House, catering, vending services, cleaning, physical security, mechanical & electrical, fabric maintenance, printing, post room, Desk Booking and Room Booking, furniture, moves and changes, recycling, waste management, travel, couriers, stationery. To support the Facilities Leadership team in the operational preparation and implementation of various projects. To lead the physical security operation across all offices within Evelyn Partners.

Key Responsibilities

• Acting as the main lead for all facilities related operations relating to services in the London office including Front of House, catering, vending services, security, travel management company, cleaning, printing and post room, stationery, recycling, waste management, taxis, couriers, and plants.
• Day to day management of following categories of suppliers delivering services into the London Gresham Street Offices; Front of House & Catering, Switchboard, Desk booking SW, Room Booking SW, Archiving, Physical Security, FM Helpdesk, Travel, Stationary, Mail Services, MEP, Cleaning, MFD and Planting. Duties to include managing the service providers on a day-to-day basis for London
• Manage the physical security arrangements for all Evelyn offices, including guarding, access control, CCTV, keyholding and intruder alarms. Ensuring arrangements and operational procedures are audited and effective, reporting compliance to Risk and Head of Facilities BAU.
• Act as the Facilities emergency response contact for London. Provide first line response and escalation of any emergency incident. Compile incident reports as required.
• Manage any BAU move processes within London i.e., acquisitions and ensure these are carried out in accordance with policies and procedures.
• Assist with the tender processes for Facilities services and ensure any changes in supplier are implemented smoothly and ensuring improvements in service provision are delivered.
• Carry out space planning and utilisation analysis to ensure best use of space and minimise surplus space where changes are required in regional offices
• Assist in the development of budgets for revenue, capital, and project expenditure. Manage and review site specific budgets and provide variance reports.
• Review and authorise supplier invoices against contracts, purchased orders and where appropriate variable cost invoicing.
• Advise Regional FM's and Senior leadership team on any security concerns.
• Project support on the rollout of the ProWatch solution to the rest of the Evelyn estate.
• Support the Head of Facilities BAU with any ESG/ESOS and any other environmental reporting.

The above is not an exhaustive list of duties and the post holder will be expected to perform different tasks as necessitated by the changing role and the overall business objectives of the organisation

Qualifications

Key Skills and Experience

• A demonstratable strong experience of Facilities management for both hard and soft services
• Experience of managing a physical access control solution (ProWatch ideally) and CCTV experience
• Experience of managing physical access control solutions (ideally across multiple locations)
• Self-directed and motivated plus an ability to problem solve, escalating any blockers early with recommendations to relevant senior leadership.
• Experience of working within an organisation going through transformational change and to be able to demonstrate experience of introducing continuous improvement to the department.
• Strong ability to oversee multiple ongoing activities.
• Experience of contract management.
• Understanding of the importance of Health, Safety and Environmental legislation within the workplace.
• Excellent communicator with internal and external stakeholders, ensuring a proactive approach to working with all the necessary departments across the business.
• Teamwork, leadership skills and line management.
• Excellent interpersonal, verbal, and written communication skills.
• Good organisational skills with a strong attention-to-detail.
• Team-oriented with strong integrity and professionalism.

Additional Information

As a colleague here at Evelyn Partners, you will have access to benefits that include:

• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependant)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave

We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.

We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.