Senior Facilities Manager

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https://www.penninecare.nhs.uk/values

Job overview

As part of the senior estates and facilities management team, the postholder will be responsible for the overall management of all soft FM (facilities management) services across Pennine Care NHS Foundation Trust (PCFT)'s footprint. The postholder will be accountable for all in-house services/staff as well as the appointment and monitoring of all contracted services.

The postholder will be responsible for full budget management of both in-house and outsourced FM services. The postholder will be responsible for ensuring services are compliant with policies, external and local standards and all applicable legislation. The postholder must also ensure that the FM services continually meet the needs of the clinical and non-clinical services through the effective management of in-house services and robust contract management.

Whilst the postholder will have detailed knowledge of all soft FM services, they will be the lead subject matter expert (SME) for catering services across the Trust, referred to as the 'Competent Person', as well as the Trust's appointed Food Safety Specialist. The postholder will provide the lead and expert advice on behalf of Facilities towards the ongoing implementation of the National Standards of Healthcare Food and Drink 2022.

The postholder shall also be the SME for cleaning across the Trust and lead any initiatives relating to cleaning services with detailed knowledge of the National Standards of Healthcare Cleanliness 2021.

Main duties of the job

The postholder shall ensure there is the sufficient resource and planning in place to effectively deliver and manage all in-house soft FM services in line with service requirements 365 days a year. Main duties include to:

• Manage and monitor all external contracts and contractors providing soft FM services, including service level agreement (SLA) providers with regular performance review meetings and market testing.
• Lead and motivate a team of managers and supervisors to deliver quality soft FM services through effective communication and engagement.
• Have a detailed understanding of the National Standards of Healthcare Cleanliness 2021.
• Efficient management of delegated facilities budgets, including service contracts with both commercial and NHS / Local Authority providers.
• Identify and propose annual cost improvement schemes as a contributor to the overall Trust Value Improvement Programme.
• Form part of the wider capital, estates and facilities senior management team.
• Hold regular review meetings with service managers, clinical leads, quality leads etc. to discuss soft FM services.
• Attend the Trust's nutrition/food group as a main representative for facilities services and food safety specialist.
• Participate as part of the management on call estates service on a rota.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Detailed job description and main responsibilities

Please see the attached job description and person specification for further information on this role.

Person specification

Education / Qualifications

Essential criteria

• Educated to degree level
• Short courses and/or experience to masters level
• Continued professional development
• L4 food safety qualification
• HACCP training

Desirable criteria

• NEBOSH
• Facilities management qualification
• Member of IWFM
• Member of Hospital Caterers Association

Experience

Essential criteria

• Experience delivering and managing soft FM services either in-house or via an outsourced provider
• Experience managing a large multiskilled workforce
• Experience working as part of a senior management team working with a range of different stakeholders.
• Experience of dealing with external regulatory bodies e.g. CQC, EHO.
• Experience of tendering soft FM services.
• Experience contract managing external soft FM service providers.
• Experience benchmarking facilities services and reviewing service level agreements and contracts.
• Experience of developing and delivering financial plans and budget setting / budget plans.
• Experience providing subject matter expert advice on facilities in healthcare with refurbishments, new builds etc.
• Experience as subject matter expert in catering and cleaning services.
• Experience writing succinct reports to relay information to different types of stakeholders.
• Experience of writing business cases.
• Experience managing in-house and/or outsourced catering services.

Desirable criteria

• Experience working to NHS standards, such as NHS Standards of Healthcare Food and Drink 2022.
• Experience working in a mental health NHS organisation.

Knowledge

Essential criteria

• Knowledge of NHS Standards, HTMs and key guidance pertinent to all facilities services
• Knowledge of PLACE assessments and CQC.
• Knowledge of infection, prevention and control (IPC) requirements within soft FM services within healthcare.
• Knowledge of budget management and budget planning across multiple services.

A hints and tips document is attached below for guidance on completing your application form.

Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

What happens after your application has been received?

You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email.

What happens if I am offered the position after interview?

The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email.

What pre-employment checks will I need to complete?

By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to NHS Employment Check Standards. The checks are:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to NHS will be required to provide HMRC employment history to cover the most recent three years. This information will used to validate employment history and references as part of pre-employment checks.

If you are offer a position with is and you require sponsorship to support your right to work, we will review your eligibility in line with government guidance. If the role you have been offer is not eligible for sponsorship, and you are not able to evidence your right to work, your conditional offer could be withdrawn.

What happens when pre-employment checks are complete?

Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked on to a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions.

Other important information

• We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
• If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post.
• If you require reasonable adjustments to our recruitment process please phone us on 0161 716 3181 at the earliest opportunity. We will support you to complete your application.
• Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
• We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly.

We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure you application is considered, please submit at the earliest opportunity.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job Description (PDF, 231.4KB)
• Person Specification (PDF, 150.5KB)
• Policy Statement on Recruitment of Ex-Offenders (PDF, 117.0KB)
• Applicant Information pack (PDF, 505.6KB)
• Hints and tips for your application (PDF, 128.7KB)