Managing Director - Communications Division

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About The Role

Do have a background in telecommunications or managed services? Are you looking to take the next step in your career?

We are looking for a Divisional Managing Director to join our communications division. In this role you will report into the CEO and be accountable for all aspects of business delivery in your division. You will have ownership of the divisional P&L and will be responsible for the growth in sales and profitability.

As a Divisional Managing Director, you will be responsible for:

• Being part of the Operations Board.
• Accountable for all aspects of business delivery in the business division.
• Ownership of the divisional P&L.
• Accountable for the growth in sales and profitability in the division.
• Creation and implementation of a divisional strategy, aligned to the group strategy.
• Evaluation of divisional performance and the recommendation of new strategies for performance improvements.
• Management of all business operations in assigned divisions to achieve company goals.
• Resolution of business issues and ensuring that all escalated issues are closed.
• Ensuring that the division works in compliance with legislation, ISO requirements, company policies and procedures.
• Assisting with recruitment, performance evaluation and improvement, retention, and employee relation activities.
• Identification of skill gaps and training provisions in line with functional leads.
• Development and implementation of best practices to ensure operational efficiency.
• Oversee resourcing adjustments to obtain maximum productivity.
• Recommendation of cost-reduction initiatives while maintaining productivity and quality.
• Developing new business programs to meet productivity and revenue goals.
• Identification of areas for improvement and the subsequent development of action plans.
• Maintaining close customer focus including driving NPS and helping win business.
• Ensuring full shared service support to deliver divisional objectives.
• Responsibility for the end to end process in product development and delivery.
• Development of bids, proposals including commercial and contract terms and conditions.
• Bring and apply understanding of the sector in which we operate, including technology and competitor analysis.
• Develop the Technology road map for the Division.
• Development of our colleagues and capability within the Division.

Key Skills & Experience:

• Substantial experience in a MD or General Management role.
• Experience of driving operations, sales and increasing profitability and productivity across a business.
• A strong background in the technology industry working with communications, including mobile, UC, telephony, and connectivity.
• Tangible experience of having full P&L responsibility.
• Leadership of a senior management team.
• Experience of strategising, forecasting, and executing company growth plans through sales, process improvement and innovation.

What we can offer you:

• 28 days holiday, plus a day off for your birthday off (plus the 8 public bank holidays)
• Annual pay reviews
• Holiday Buy Scheme
• All-company bonus scheme
• Death in service cover
• Employee assistance programme
• Company pension
• Active social calendar
• A strong focus on developing our people

If you feel you have the skills and experience to become our new Communications Managing Director then please click 'apply for this job' today.

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud and managed services, with a big difference - Intercity is a technology solutions partner that isn't all about tech. It's about a great bunch of people combining their passion, expertise and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with - we are really proud of our achievements so far:

• Customer Net Promoter Score of +92
• Gold Award Investors in People Accreditation
• 3-star "World Class" Best Companies accreditation, and for 2022 and 2023:
• The no. 1 best telecoms company to work for
• The 9th best company to work for in the Midlands
• The 34th best large company to work for in the UK
• Platinum Eco Vadis rating

We select candidates with the right skills, experience and values to join us and selection is based on a fair and equal process. We're proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to preemployment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.