Senior Event Technology Executive- Freelancer
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Senior Event Technology Executive
Worldwide Events
Chancery Lane, City of London
Reporting to: Event Technology - Team Lead
Hybrid (minimum of 3 days in London Office)
Start date: Available Immediately
Contract duration: 3 months
Are you passionate about creating memorable experiences at international events?
The opportunity
Join a dynamic and innovative team to ensure the smooth operation of our event technology platforms and deliver exceptional scheduling experiences for our global clients. This role provides a unique chance to work in a fast-paced, collaborative environment and contribute to the success of market-leading events hosted in destinations like Dubai, Miami, and Barcelona. You'll play a pivotal role in shaping seamless networking and event experiences, combining technical expertise with client-centric problem-solving.
The company
Worldwide Events is a leader in creating unforgettable B2B trade events that connect top players in the Meeting & Incentive, Luxury, and Romantic Travel sectors. With over 20 years of excellence, we've built a reputation for innovation, delivering world-class experiences, and fostering meaningful connections across the global travel industry.
The role
As a Senior Event Technology Executive, you'll be at the heart of ensuring our cutting-edge networking platforms deliver exceptional value to our clients. This role is integral to crafting seamless event experiences, leveraging technology to connect industry leaders and create impactful B2B networking opportunities.
You'll be a vital member of the Event Technology Team, collaborating closely with Operations, Customer Success, Marketing, and external technology providers. You'll handle everything from configuring platform settings and managing registration portals to building tailored meeting schedules that exceed client expectations.
In this role, you'll:
- Be the Platform Maestro: You'll masterfully configure and operate our state-of-the-art networking platform, ensuring it meets the unique needs of each event and its delegates.
- Own the Delegate Experience: From setting up delegate profiles to fine-tuning personalised meeting schedules, you'll ensure attendees have a seamless, productive, and engaging experience.
- Collaborate Cross-Functionally: You'll act as the key bridge between teams, aligning platform operations with event goals and delivering on client needs.
- Adapt and Innovate: Whether it's addressing last-minute changes or optimising schedules in real-time, you'll thrive in managing dynamic environments.
- Shape Event Success: Through on-site and remote support, you'll ensure smooth operations and troubleshoot any issues to keep the event running flawlessly.
The role is dynamic, involving a mix of technical, analytical, and client-facing responsibilities. You'll have the opportunity to travel to stunning international destinations in Europe and North America to support on-site operations, while also contributing remotely to other events.
Key duties
- Platform management
- Set up and run the networking platform for events (Grip)
- Liaise with other departments to meet publication deadlines
- Ensure event-specific requirements are met and signed off
- Perform quality control of the platform, including ensuring the accuracy of delegate profiles and reviewing for grammar/spelling mistakes
- Meeting scheduling
- Creating and tailoring meeting schedules
- Ensure the delivery of the best possible set of meeting schedules to delegates
- Ensure all delegates' meeting preferences are considered in a timely manner
- Create meeting schedules and adjust them according to client feedback before and during events
- Remote support for events:
- Ensure the smooth running of the networking platform and meetings
- Improve schedules with feedback from delegates
- Action changes to the content on the platform as required
Skills and experience required
- 1-3 years of experience, preferably in the meetings industry
- Familiarity with APIs and system integrations, with the ability to collaborate effectively with technical teams.
- Experience with platforms such as Salesforce, Grip, FormTitan, or similar event technology tools.
- Proficient with Microsoft Office services, particularly Excel
- Excellent written and spoken English
Aptitudes/Abilities
- Outstanding attention to detail
- A natural problem-solver and logical thinker
- Proactive, calm and flexible approach to handling the pressure and stress of evolving business and client requirements
- Confidence in liaising with other departments
- Ability to manage multiple projects while meeting deadlines with high-quality results
- Polite, friendly, and well spoken
- Good organisational and time management skills
- Desire and ability to travel to events if required
Due to the nature of the company and the role, you may occasionally be required to work outside of hours to support events and meet deadlines.
Why Work With Us
Join us, and you'll be part of a team that's shaping the future of the global travel industry. At Worldwide Events, you'll find more than a job-you'll find an opportunity to make a lasting impact.
- Dynamic Work Environment: A collaborative and innovative workplace culture.
- Global Exposure: Work with international teams and attend events in some of the world's most exciting destinations.
Our Commitment to Diversity
Our approach to diversity is simple-it's about embracing everyone. We are committed to welcoming all individuals, regardless of gender identity, orientation, expression, age, race, physical or mental ability, ethnicity, or perspective. Our diversity fuels innovation, brings diverse thoughts, and connects us more closely to our clients and the communities we serve.
All applicants must have the right to work in the United Kingdom.
We appreciate your interest in joining our team. To apply, please submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.
Please note: Interviews will be conducted on a rolling basis, so we encourage you to apply as soon as possible.
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