Senior Manager, Event Operations

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Location: London

Reporting To: SVP, Event Delivery

Contract Term: Full Time, Permanent

About LIV Golf

The LIV Golf League is the world's only global golf league featuring 13 teams, a 14-tournament schedule, and many of the world's best golfers. Launched in 2022, the League was designed to expand the sport on a global level and create new value within the golfing ecosystem while enhancing the game's societal impact. A landmark investment by LIV Golf also launched The International Series, a set of 10 enhanced events sanctioned by the Asian Tour, with elevated prize funds in world-class destinations, offering a pathway for leading professional and amateur golfers from around the world into the LIV Golf League. Hall of Fame golfer and renowned businessman, Greg Norman, is the League's first and founding CEO and Commissioner. Only two years into operations and with tournaments across North and Latin Americas, Asia, Australia, the Middle East and Europe, LIV Golf remains committed to developing the sport at every level and exposing more people to the positive virtues of the game through its unique blend of intense competition and entertainment.

History

LIV Golf launched in 2022 as an eight-event 'Invitational Series.' 2023 saw the inaugural LIV Golf League host 14 events around the world, from Adelaide to Chicago, Andalucía to Singapore, as well as launch the game's first Team franchises, captained by some of golf's most decorated superstars.

The format, respecting the history and traditions of the game, has been optimized for modern day sports fans; 3-days, 54 holes, no cut, shotgun start, offering a faster pace-of play to drive engaging storylines and offer an immersive fan experience.

The events, each wholly owned and operated by LIV Golf and broadcast around the world to over 300million homes, deliver a family-friendly environment, festival-style atmosphere, evening concert entertainment and world-class competition; a combination that is unique to the world of golf.

In 2024, LIV Golf will further expand the reach of the League, splitting the schedule between some of the most iconic venues across Asia, Europe and the Middle East with decorated venues in the US. The full player pathway, created in partnership with the Asian Tour, also launches, with the game's first ever player Promotion and Relegation, and Player Transfer Window, as the holistic integration of LIV Golf is fully delivered.

Away from the entertainment on the course, LIV Golf is dedicated to enhancing the wellbeing of the communities it visits through its ground-breaking social impact and sustainability strategy, 'Potential, Unleashed', reflecting the league's commitment to giving back and improving the world through golf.

Role Objective

The Senior Manager, Event Operations reports to the SVP, Event Delivery and is responsible for managing all aspects of LIV's Events, through liaising with LIV Staff, the Event Management Companies overseeing each event and some key suppliers. As the Senior Manager, Event Operations at LIV Golf, you will play a key role in supporting the delivery of events, which includes enhancing fan, staff, volunteer and player experiences through daily coordination with all stakeholders.

Responsibilities

• Actively contribute to the creation of and adherence of a comprehensive business and tournament operations plan for assigned events.
• Develop and foster meaningful relationships with the event management company, host club/venue, government/civic entities, and other golf related organizations. Interfaces with the event management company and community leaders to foster the overall impression and perception of the event in the community.
• Contribute to departmental operations, including budget creation, management / cost containment and internal communication.
• Assumes fiscal accountability for the success of the event and accuracy of financial reporting.
• Work with LIV Procurement team on supplier tenders and market analysis for all supplier categories.
• Oversee workflow reports on Monday.com related to event management company milestones
• Assist with upkeep of standard operating procedure manuals across the department.
• Coordinate with internal teams to ensure seamless execution of events.
• Provide exceptional services by anticipating needs and resolving any issues that may arise.
• Special Projects or other duties as assigned.

Experience

• Bachelor's degree preferred, preferably in Sports Administration.
• Demonstrable event management experience required (preferably in golf).

Required Skills

• Strong analytical and problem-solving skills with a focus on data-driven decision making.
• Exceptional customer service skills, ensuring the satisfaction of internal and external stakeholders.
• Experience tracking and coordinating diverse event requirements
• Knowledge in tracking event metrics and reporting
• Strong organizational and project management skills
• Excellent verbal and written communication skills
• Exceptional attention to detail
• Flexibility and adaptability
• Ability to be proactive and take initiative
• The ability to collaborate and communicate on-going project statuses effectively
• Ability to manage and prioritize multiple responsibilities in fast paced environment
• Positive attitude and team player mentality

LIV Golf Investments is an equal opportunity employer that is committed to diversity and inclusion in the workplace and the equal treatment of all current and prospective employees. We prohibit discrimination and harassment of any kind based on age, gender, disability, religion or belief, sexual orientation, marital status, pregnancy, race, ethnicity, or any other status protected by the laws or regulations where we operate. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, leave of absence, compensation, benefits, training, and apprenticeships. LIV Golf Investments makes hiring decisions based solely on qualifications, merit, and business needs at the time.