Client Solutions Manager

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CLIENT SOLUTIONS MANAGER JOB DESCRIPTION

A bit about us

Sullivan & Stanley (S&S) is an award-winning specialist change consultancy. Founded in 2016, S&S was born as a rebellion against ineffective change and consulting practices.

We have a purpose to inspire the future of work. We look to change the way our clients work, and provide innovative solutions for modern consulting. This means we seek to bring clarity, take a human-centric approach, enabled by technology and innovative implementation.

We combine the best of consulting and expert practitioner capability. We love working in trusted, long-term partnerships that help organisations adjust to inevitable change, and sustainably design a future in which they can thrive in a fast paced, constantly changing world.

Why S&S?

We are a company made up of passionate relationship builders, consultants and entrepreneurs.

We are certified as a Great Place to Work with a culture that encourages you to be your best self.

We want to change business for good so that the next generation, including our founder Pat Lynes' sons, Sullivan and Stanley, who the company is named after, have the best future.

Our Values

• Be transparent and honest
• Give more than you receive
• Look after one another
• Follow through

A bit about you

Resourceful, Proactive, Outcome Focused

As Client Solutions Manager you'll support new business development activities, understand the needs of our potential clients and align them to the right Sullivan & Stanley Services to maximise the value exchange.

We are looking for a proactive and tenacious individual to take responsibility for new revenue generation activities. You'll develop effective go-to-market campaigns, networks of communities and account plans in order to help achieve growth goals.

This core of your role is to be outward facing to develop and sustain profitable growth by building a client base with new opportunities for Sullivan & Stanley projects. Therefore, this role will have a £1m revenue target (to be achieved after first full year).

You will...

• Support the growth of a sales pipeline and portfolio of client accounts

• Develop successful relationships with large organisations by interacting with stakeholders at all levels

• Be a strong communicator, collaborator and consultant willing to share learnings, successes and failures

• Be intimately familiar with complex buying cycles for consulting and business transformation, and an intuitive and accurate pipeline forecaster

• Be able to build trusted advisor relationships with prospects to understand their needs and circumstances and help shape compelling responses

Key Requirements

New Business Development

• Build a robust, predictable sales pipeline
• Build, develop, and nurture a network of contacts to create Sullivan & Stanley opportunities
• Match prospects/clients with the right Sullivan & Stanley services
• Partner with Marketing to run targeted go-to-market campaigns
• Execute engagement plans, pitch, and progress opportunities
• Contribute to revenue targets with strong margins
• Seek opportunities across Speed to Value, Future Leader and Capability Accelerators
• Engage with new prospects to share Sullivan & Stanley's positioning
• Develop creative and value-led reasons for prospects and clients to engage
• Seek out prospects and engage them in their professional communities and events
• Open, develop and pitch sales opportunities, and support Consulting in closing activities

Account Development

• Help identify opportunities within existing accounts
• Plan and executive targeted account engagement
• Support Consulting Partners to develop quality account and engagement plans

Benefits

• Great office space in London as well as remote working
• Unlimited annual leave
• Monthly Gym membership contributions
• Access learning and development opportunities
• Membership of The Change Society
• NEST Pension and Life Assurance
• Flexible working

Additional information

S&S value difference, we are working to be our best diverse selves and are committed to providing an inclusive, safe and amicable environment for all people, regardless of gender identity, sexual orientation, ability, age, ethnicity, socioeconomic status, and religion (or lack thereof).

We are an equal opportunity employer and our recruitment process is based on capability and experience.

S&S also values giving forward which is why Business for Good is one of our 5 strategic pillars. We believe that to be good you need to do good, and all it takes is a company with an idea and passion to make something good happen. Our objectives for Business for Good are:

• Good for our people: create an exemplary and equitable working environment in which to learn and develop
• Good for our community: Create a positive impact for the charities we support and provide our associate network with purposeful work
• Good for our clients: Deliver meaningful and sustainable change