Senior Enterprise Solutions Advocate, ITSM

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Overview

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 250,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and passionately focused on our customers' success.

Our Enterprise Solution Sales team build and implement effective sales strategies. They drive the adoption of select products and services to our largest customers. At the same time, they are champions for our customers, providing feedback to our product and engineering teams and helping us improve our customer experience. As an Enterprise Solutions Advocate you will lead a territory comprised of named accounts and a geographic region, frequently working arm-in-arm with our Strategic Account Managers, Solution Engineering, Channel Partners, Product, and Marketing organisations.

Rated "Leader" by Gartner and Forrester, our ITSM solution (Jira Service Management) is one of the fastest growing solutions in the company. This is simply one of the most exciting and impactful strategic selling opportunity anywhere. Is this the opportunity for you?

Your future team

We're hiring an Enterprise Solutions Advocate, reporting to our Regional Head of Solution Sales for the UKI. You will join a distributed team of solution sales advocates.

Responsibilities

In this role, you will:

• Develop a clear vision for your territory and plan/communicate on funnel/account/territory status, resource requirements, challenges, and successes.
• Work in a team environment with other parts of the Atlassian organisation (channel managers, SEs, inside sales, marketing, services, support, product management, and finance/legal) to ensure prospects are educated on the benefits of Jira Service Management, Atlassian's unparalleled technology offering, and what it takes to guarantee ultimate success in their service transformations.
• Partner, partner, partner - outstanding accomplishments are the result of great teamwork, and success at the enterprise level "takes a community". You will work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.

Qualifications

You will have:

• 5+ years of experience in field sales for software companies.
• 2+ years of sales experience in the field of ITSM, RPA, Process Management or similar SaaS/Cloud solutions.
• Executive-level relationship management experience.
• Experience selling in the UK and Ireland market.
• A proven track record of over-plan sales achievement.
• A history of working effectively in multi-channel, multi-product firms where internal/external bridge-building and partnering is an essential quality.
• Excellent business insight! Understanding of how to position and sell value, calculate return on investment, and strategic selling.
• While highly proficient, you remain coachable and strive to be the very best. Your ego is fully in-check.
• Fluency in English.
• You aren't satisfied until our customers are enthusiastic references.
• Bachelor's degree in business, marketing, or related discipline.