Senior Director of SRE

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Job Description

Join a globally recognized financial organization and advance your profession to new heights by contributing to revolutionary projects. You've discovered the perfect environment to have a major impact.

As a Senior Director of Site Reliability Engineering at JPMorgan Chase within the Corporate Technology's Market Risk Technology team, you will utilize your advanced knowledge to identify new opportunities that can impact critical incident management and enhance the overall lifecycle of software development within the firm. This role provides you with the opportunity to manage, design, and implement infrastructure components that boost reliability and promote operational efficiency

Job responsibilities

• Lead the Market Risk SRE function, supporting all applications across the Market Risk function.
• Functional line management for all the support teams in Market Risk Technology.
• Develops and implement frameworks to provide oversight of the Market Risk Technology production ecosystem.
• Drives the evolution of the Market Risk SRE organisation - from creation of SLO/SLA/SLI, thorough observability, calculating error budgets, and actively driving toil reduction.
• Accountable for driving the optimisation of the Run costs across Market Risk Technology.
• Works with development teams throughout the Software Development Life Cycle to ensure sustainable software releases.
• Leads medium to large projects by bringing together the proper perspective, identifying roadblocks, and integrating feedback from team members and subject matter experts at the firm.
• Participates in support responsibilities for coverage of critical applications.
• Sees problems as opportunities to improve.
• Identifies and solves problems of high complexity.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and expert applied experience.
• Experience working in an organisation with formal SRE functions.
• Experience creating or transforming an SRE organisation at a large firm.
• An innovative leader, able to lead by example and help teams evolve the culture to the SRE mindset.
• Background in software development.
• Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines.
• Ability to determine how each system relates to each other and use breadth of tools to build automation to improve reliability for the firm.
• Understands and leads partnerships across job functions (e.g., Cybersecurity and Data) to develop efficient and developer-friendly systems.
• Engages team members and expresses complex ideas with appropriate level of detail, while also providing constructive feedback.
• Ability to engage team members and express complex ideas with appropriate level of detail, while also providing constructive feedback.
• Strong communication and organisational skills

Preferred qualifications, capabilities, and skills

• Experience working in finance or another highly regulated industry.
• Experience with large interconnected systems and grid compute platforms.
• Experience with Market, Credit or Liquidity Risk functions.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.