Senior Director Operations - Nordics

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STACK Infrastructure is growing fast across EMEA - and we're looking for a Senior Director of Operations - Nordics to shape the future of our regional data center portfolio. This is a high-impact leadership role, responsible for ensuring our Nordic sites set the standard for resilience, safety, sustainability, and client satisfaction.

You'll lead a team of Data Center Managers and operations professionals, driving excellence with a zero-downtime mindset. From harmonising operations across the Nordics to embedding innovation, sustainability, and efficiency, this is your opportunity to deliver world-class service for STACK's hyperscale and enterprise clients while building a high-performance culture.

Key Responsibilities

Operational Leadership

• Lead day-to-day operations, ensuring uptime, safety, compliance, and efficiency
• Standardise processes across Nordic sites, aligning with EMEA standards
• Drive continuous improvement, sustainability, and operational innovation

Team Leadership & Development

• Mentor and develop Data Center Managers and operations teams
• Foster a client-first, high-performance culture
• Build talent pipelines and support career development initiatives

Uptime & Risk Assurance

• Maintain 100% uptime through preventive maintenance and risk management
• Lead incident response, root-cause analysis, and operational readiness planning

Client & Stakeholder Engagement

• Act as senior point of contact for key clients, ensuring service excellence
• Align operations with client expectations and EMEA best practices
• Collaborate with internal teams on commissioning, integration, and operational priorities

Governance & Financial Management

• Drive KPI reporting, transparency, and accountability
• Oversee OPEX/CAPEX planning, vendor performance, and cost optimisation

Health, Safety & Sustainability

• Embed a safety-first culture and ensure regulatory compliance
• Lead environmental and sustainability initiatives across Nordic operations

Qualifications & Experience

• Bachelor's degree in engineering, business, or related field (Master's preferred)
• 10+ years in mission-critical operations, with 5+ in senior leadership
• Proven success leading multi-site/regional operations in complex technical environments
• Strong leadership, client engagement, and operational expertise
• Fluent English; Nordic language proficiency desirable
• Hybrid role with up to 50% travel across the Nordics and EMEA

STACK Offers

• Be part of a leading company in the Data Center Industry, committed to innovation and sustainability
• A positive, dynamic and inclusive work environment
• Competitive compensation and benefits