Senior Director, Digital Solutions

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

A large focus of Visa's Product Strategy is to drive tomorrow's User Experience for a Digital-powered World. Our set of Digital Solutions sit at the heart of it, both from a deep infrastructure play with capabilities such as token and tokenisation, all the way to the consumer front-end experiences with solutions such as Click to Pay, or the recently announced Visa Payment Passkeys.

As a leader and member of the leadership team of the UK & Ireland Product team, this role requires you to be able design and deliver Product commercialisation strategies and critical thinking based thought leadership across a growing range of subjects related to Visa's Digital Solutions:

• Overall responsibility for GTM strategy, solution management and commercialisation of the 'Digital Solutions' portfolio for the UK & Ireland markets, Tokenisation solutions (Token, VDCU), Click to Pay, Authentication and Identity solutions incl. Visa Payment Passkeys, across Visa's client base and deployment across clients: issuers, fintechs, agents and processors
• Lead a team of Product managers that will act as both the Subject Matter Experts (SMEs) and Specialised Sales across the Visa's Digital Solutions, ensuring client-facing teams have the knowledge, collateral and support they need to rapidly grow product penetration and revenue.
• Develop a cohesive narrative for today and 2030 that facilitates understanding and adoption of Visa's Digital Solutions strategy across the Buyers and Seller side of the UK&I ecosystem.
• Drive critical client engagements at both senior and working-team levels across the sales and commercialisation cycle of the various solutions, and actively manage pipeline of sales opportunities across clients types and against annual P&L targets, and work closely with the sales organisation (VAS, AEs) to drive deals and projects to closure
• Provide active feedback and requirements, and identify product gaps opportunities based on market trends and forward thinking, into the Regional/Global product roadmaps to ensure solutions are fit for purpose and market ready and continue to innovate to reflect customer and consumers needs
• Provide regular updates and reporting to leadership levels of Visa management on key metrics and objectives, adapt overall programme tactics and strategies to address challenges/issues/opportunities
• As requirements of this role and key priorities and initiatives evolve, adapt to growing needs of the team and broader Products organisation
• People are a critical resource at Visa. Actively manage the team, help prioritise activities and opportunities, while providing mentoring and coaching to direct reports and helping identify growth and development opportunities for team members within the team and across the wider Visa organisation

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• A clear and demonstrated successful career history of commercialisation of technology based solutions and platforms
• Significant experience of product development and product management in ecommerce, digital and mobile payments, mobile platforms or in payments systems integration
• Passion and deep knowledge of global and emerging payments technologies, product solutions, commercial and operational frameworks
• Understanding of EMVCo, Eurozone regulation and directives, SEPA, IFR, GDPR and PSD2
• Advanced written and verbal communication skills, exceptional interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines. In particular, an ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences for internal and external audiences is critical
• Highly collaborative, ability to work across multiple teams in an organization. Strong interpersonal and leadership skills to influence and build credibility as a peer with leaders and team members within Visa
• Able to combine aspects of the business and commercialisation with technical understanding.
• Ability to manage a complex and varied workload, requiring support of multiple ongoing product development, product solution and implementation
• Advanced planning, organizational and problem-solving skills, demonstrated ability to influence, negotiate and drive results. Experience in Design Thinking.
• Understanding of Web technologies including RESTful APIs, mobile payments technologies, including NFC, secure elements, contactless payments, online/remote payments and in app payments
• Excellent PowerPoint and Excel Skills

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.