Senior Digital Product Owner
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As a Senior Digital Product Owner, you will play a pivotal role in shaping the future of our Credit Card proposition at a time of significant growth and transformation. With ambitious objectives to deliver alongside a major integration programme, this role offers the opportunity to focus on driving Tribe outcomes that deliver meaningful, measurable improvements for our customers over the next two years.
You will set and lead a clear product vision and strategy, translating it into tangible outcomes aligned to key business goals such as cost and call reduction, improved Smile Scores and increased digital adoption. Leading and developing Product Owners, you will combine a strong grasp of Agile delivery, digital products and financial services with deep customer insight, using your problem-solving skills to guide teams towards high-quality solutions. Your ability to communicate complex ideas clearly, manage stakeholder expectations and articulate value focused trade-offs will be critical to success.
Working collaboratively across the Bank, you will build strong relationships with other Tribes, Squads and key partners to deliver consistent, high-quality digital experiences that enhance Nationwide's brand and reputation. This established role, with a strong focus on the Credit Card App and digital onboarding journeys, works closely with colleagues across Business Operations, Human Centred Design and Chief Information Office (CIO) to turn product vision into reality and deliver better outcomes for our members through existing digital channels.
This is a 12-month Fixed Term Contract.
At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job, you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our sites. This is anticipated to be twice a month in either Chester, Gosforth or Glasgow. If your application is successful, your hiring manager will provide further details on how this works.
Virgin Money is now part of Nationwide
Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.
You'll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We're a workplace where you're rewarded, recognised and celebrated.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.