Senior Digital IT Support Technician

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Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the 'Candidate Essentials Guide' that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how 'we care for you as you care for others'. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

We're looking forward to hearing from you!

Person specification

Qualifications

Essential criteria

• Microsoft MCP/MSCE qualifications or relevant experience.
• Evidence of Personal Development

Desirable criteria

• Post Grad qualification or equivalent or relevant experience
• Further IT qualifications

Experience

Essential criteria

• Extensive technical background in IT working in an Infrastructure support role
• Knowledge of Local Area Network / Wide Area Network concepts

Desirable criteria

• Knowledge of IT Infrastructure Library (ITIL) Best Practices experience in NHS IT environment
• Experienced in supervising junior team members

Attributes

Essential criteria

• Ability to plan and organise broad range of complex activities, formulate and adjust plans which impact beyond own area
• Ability to drive and access to a vehicle at any time

Desirable criteria

• Collaborative approach and good team working
• Ability to undertake shift working and out-of-hours on call cover.

Employer certification / accreditation badges

Documents to download

• B5 Senior Digital IT Support Technician (PDF, 213.5KB)
• functional requirements form v8 (PDF, 933.7KB)
• Candidate Essential Guide Non Medical (PDF, 882.5KB)