Senior Digital Analytics and Personalisation Manager

Role overview:

Senior Digital Analytics and Personalisation Manager
London
Currys London Campus at Waterloo (LHO002)
Permanent
Full Time
Grade 5

Currys Digital Analytics Team collects, analyses, and interprets behavioural data on how online users interact with us, to inform trading decisions, marketing and personalisation campaigns, and product design that improve customer experiences and optimises online sales performance.

The role manages a team of digital analytics and data specialists, and 3rd Party Agencies, who develop and implement digital data solutions that provide the quality foundations for digital colleagues (and wider business areas) to understand and interrogate digital performance. The team translate business requirements into technical solutions which they then develop and implement (directly or through others).

The role works closely with Digital Analysts, Digital Product squads, marketing and CRM, and other Digital colleagues to drive the creation of data as a business asset for operational and analytical uses.

At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Role overview:

You will be responsible for:

• Managing the portfolio of digital data and analytics products, ensuring products are fit for purpose and proactively manage any issues.
• Managing the business stakeholders to agree digital data product develop priorities and aligned roadmap of deliverables.
• Providing regular business updates (Now, Next, Future) of the planned product releases.
• Working closely with Digital Product Squads to ensure digital data and analytics requirements are understood, tested and implemented as required with each product release.
• Working closely with CDO, Retail Media, CRM and CSS colleagues, identify data and technology solutions that enable greater sharing and integration of digital and non-digital data assets.
• Developing PowerBI / Azure / Fabric data solutions that facilitate business colleagues (citizen analysts) to be able to self-serve their reporting and insight needs.
• Investigating and promoting new technology solutions that deliver reduced cost of operation and enhanced analytical and operational capabilities
• Providing weekly and monthly reporting into data quality of our digital data, proactively remediating data quality issues.
• Coaching and development of a team of data specialists

Key Skills, Qualifications & Experience

• Advanced technical, analytical and problem solving skills, with the ability to identify how to solve and simplify complex problems, into practical solutions.
• Proficiency with digital analytics software, MarTech, Tag Managers.
• Experience with Data Engineering, Modelling, PowerBI or other visualization tools.
• Strong ability to communicate insights in a clear, concise and powerful manner both verbally and in writing, pitching to varying levels of leadership, understanding and business acumen.
• A natural curiosity to dig into problems and an eagerness to learn new skills.
• Excellent SQL skills, particularly with Google BigQuery and Azure.
• Experience of eCommerce / Digital Analytics, preferably gained with an online retailer
• Degree in Science in Mathematics, Statistics, Computer Science, or related subject or equivalent experience

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:
• 25 days of annual leave (plus bank holiday entitlement) and a competitive pension scheme
• Private Medical Insurance
• Life Assurance
• Fantastic Colleague Discounts on Tech with Currys and iD Mobile
• Access to Champion Health (Wellbeing App)
• Hybrid Working (with an expectation to meet in person 2-4 times per month)

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.]]>