Senior Design Program Manager, Prime Video
DESCRIPTION
Are you interested in shaping the future of entertainment? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is changing the way people watch movies and TV. Our service is available in more than 200 territories globally, and we're just getting started.
The Amazon Prime Video Experience Design team is seeking a self-motivated, ownership-minded, and nimble Senior Design Program Manager to be a force-multiplier for our Experience Design team, amplifying our efforts and impact.
You will collaborate closely with designers, researchers, engineers, product managers, and other program managers leading projects throughout the planning, design, and development cycle. Your emphasis will be on planning and prioritization of design deliverables, resource management, schedule tracking, mitigating project risks, and collaborating with design leadership to deliver innovative solutions across workstreams. You will be a key part of a Experience Design team collaborating across all aspects of the Prime Video service. We push design and product thinking to the technical edge where vision may be unclear and product ideas risky. Come build the future of entertainment with us!
Key job responsibilities
Key job responsibilities
* Partner with Design leadership in key project decision-making, including: requirements gathering, scheduling, design roadmap management, resource allocation, and coordination of teams and reviews
* Program manage key Design projects
* Lead design delivery by managing team backlogs and removing obstacles, coordinating reviews with stakeholders and leadership, communicating team status, and empowering designers to own their timelines
* Act as a bridge between Design, Engineering, and Product Management (PM) teams and other cross functional team members, connecting various groups and making sure interdependencies are understood and planned for
* Anticipate bottlenecks, provide escalation management, and balance the customer needs versus business goals and technical constraints
* Implement durable and repeatable processes and tools to help us prioritize, plan and manage multiple parallel projects across the team and our stakeholders
* Standardize, socialize, and continuously improve our user-centered design process
* Enable creative solutions by leveraging design acumen, high judgement, and knowledge of business and customer experience best practices
* Define success metrics and be responsible for ensuring their implementation for all our work
* Promote a sense of transparency, visibility, and community among our team
* Navigate and prioritize evolving initiatives in a fast-paced environment
About the team
Prime Video's vision is to be the world's most loved premium video service, and in doing so to become the default entertainment hub, globally for customers. The PV User Experience (PVUX) team's role is to reduce complexity and design fun, easy-to-use apps, where customers love to watch our content.
BASIC QUALIFICATIONS
- Have an available online portfolio
- 5+ years of design experience
- 5+ years of program management experience
PREFERRED QUALIFICATIONS
- Background working in a collaborative multi-disciplinary UX and product team
- Excellent communication, presentation, and storytelling skills
- Understanding of UX design and software development
- Ability to identify and mitigate risk on projects
- Experience working with distributed teams, across multiple time zones
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