Senior Delivery Manager

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About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

The role holder will drive forward and deliver outcome-focused enterprise systems change across the organisation. The Senior Delivery Manager will lead on the delivery of roadmap items involving cross functional projects. Although reporting into the technology team, they will work closely with a range of other teams like supply chain, finance, digital, product etc. to shape and manage the backlog of change. They will work closely with internal resource, architects and developers to ensure business requirements are understood, resources are committed to delivery and projects are kept on track.

The Senior Delivery Manager will work across the whole portfolio of backend systems including but not limited to ERP, PoS and OMS. They must be confident and assertive where required and work pro-actively to resolve blockers or impediments to delivery, including through escalation where required.

As a Senior Delivery Manager

The Senior Delivery Manager will work across the whole portfolio of backend systems including but not limited to ERP, PoS and OMS. They must be confident and assertive where required and work pro-actively to resolve blockers or impediments to delivery, including through escalation where required.

PROJECT MANAGEMENT AND CO-ORDINATION
• Plan projects and enhancements in sufficient detail to ensure integration of all activities and identification of dependencies
• Able to take a continuous approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and roadmapping
• Able to communicate the plan, planning assumptions and progress to a range of stakeholders
• Pro-actively manage budget, risk and resources in conjunction with internal stakeholders

RESOURCE MANAGEMENT
• Ensure all necessary cross-functional resources are identified and committed to the delivery plan
• Communicate to ensure that all resources understand their roles and responsibilities

Who you will work with

Delivery, Systems, Transformation and Technology Teams

About you

• Project management experience

• Experience in managing cross-functional delivery teams
• Demonstrable experience with introducing agile and lean practices into an organisation
• Good understanding of ERP and integrations architecture
• Good understanding and experience of retail environment
• Able to maintain, influence and motivate a team
• Able to ensure the team is transparent and that the work is understood externally
• Able to create an open and collaborative environment to work in, be flexible, adaptable and have a willingness to learn
• Able to navigate and negotiate around obstacles, does not shy away from difficult conversations
• Hands on practical approach
• Able to demonstrate initiative and a proactive approach to workload

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a #dreaamteam are key. Even though we have requirements our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Even if you don't tick all the boxes - Apply anyway!

• Generous staff discount
• Generous product gifting
• 25 days holiday plus bank holidays
• Hybrid and flexible working
• Dog friendly office on Monday and Fridays.
• Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets.
• Other fabulous benefits such as life assurance, birthdays off work and pension contribution.

At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

WE WOULD LOVE TO WELCOME YOU TO OUR DREAM TEAM...APPLY TODAY!