Senior Data Quality Officer

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George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women's, children's, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.

Don't meet every single requirement? Studies have shown that women and people of colour aren't as likely to apply unless they meet every qualification of non specialist roles.

We're dedicated to building a diverse, inclusive workplace, so if you're excited about this role and meet our values, but your experience doesn't align perfectly with everything in the Job Description or Person Specification- apply anyway or email the Recruiting Manager to discuss the role further

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.

Job overview

Job Title: Senior Data Quality Officer

Hours per week: 37.5 hours per week

Perm/Fixed Term: Permanent

Salary: £25,147-£27,596 per annum

Please note if you commence in post prior to October 2024, you will be paid in line with 2023/2024 agenda for change pay scales.

Closing Date: 4th October 2024

Interview Date: 18th October 2024

This post may close early due to high numbers of applications, so you are advised to apply promptly.

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

#JoinTeamEliot

Main duties of the job

To support the Data Quality Team in ensuring data held across the Trust contains accurate and reliable information.

To contribute to the Data Quality Team in providing an efficient and high-quality service for ensuring accurate source date which constitutes a major element of the information Governance agenda.

To provide support to the Data Improvement Manager, in raising awareness across the Trust for the need for timely and accurate quality data.

Working for our organisation

Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

Detailed job description and main responsibilities

Support the Trust in meeting the data requirements of clinicians, hospital managers, commissioners, and Trust Board.

Monitor and promote data quality throughout the Trust, taking steps to improve areas of concern as highlighted by Local, Regional, and National monitoring.

Develop detailed and precise Data Quality guidance documents to the specified standard for trust-wide dissemination. Including departmental policy and procedures, strategy, and standard operating procedures.

To work as part of the Electronic Patient Record (EPR) programme to ensure that patient related date held within the Trust is accurate and complete to enable reliable and robust reporting to support clinical and
business processes, statutory information, and income generation.

To adapt and improve local systems and procedures around data collection/input, audit, and analysis so that they continue to meet the needs of the teams.

Provide support to the Data Quality Improvement Manager, and stand-in for the Data Quality Improvement Manager as required.

Please note that this list is not exhaustive, for more information please find that the full details can be found in the attached Job Description and Personal Specification.

Person specification

Experience and Knowledge

Essential criteria

• Minimum of 2 years office experience
• Awareness of current NHS issues
• Experience of working with a wide range of staff at all levels
• Proven success at delivering against objectives and deadlines

Desirable criteria

• Experience of PAS/EPR (Lorenzo/Cerner)
• Experience/ /involvement in Data Quality activities (e.g. validation or audit) NHS Experience
• Experience and understanding of NHS analytical tools
• Experience of data bases and the ability to extract data
• Understanding of the 18-week referral to treatment target
• Understanding of SUS processes

Qualification(s) and Professional Training

Essential criteria

• Educated to GCSE level within Maths and English
• Evidence of continuing personal development
• Willingness to undergo further training

Desirable criteria

• NVQ level 3
• ECDL Qualification or equivalent
• Excel Qualification
• A Level Maths

Skills and Abilities

Essential criteria

• Ability to communicate sensitive and complex information
• Able to work in a demanding environment and achieve tight deadlines
• Change priorities as when required
• Be practical and remain calm under pressure
• Work as part of a team
• Motivate and persuade others from outside of your team
• Use own initiative
• Able to analyse data
• Ability to manipulate large datasets
• Quickly and expertly identify and investigate inconsistencies in data
• Analytical thinking and diagnostic skills
• Ability to establish new appropriate reporting processes
• Proactive in improving own skills
• Ability to organise work involving input from other people

Desirable criteria

• Strong understanding of NHS data flows
• Comprehensive knowledge of Microsoft packages
• Awareness of NHS organisations
• Understanding of the NHS performance targets

Please note:

George Eliot Hospital NHS Trust utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC where all subsequent information regarding your application will be generated. You will not be able to track the progress of your application or receive messages via the NHS Jobs website. Furthermore, as an employer, we will not be able to respond to any emails/messages sent to us via the NHS Jobs website.

By applying for this post you are consenting to George Eliot Hospital NHS Trust transferring the information contained in this application to its preferred applicant management system, TRAC.

The Job application data you provide will be used to assess your application for employment at GEH, to verify your information and conduct reference checks, and to communicate with you. If you accept employment with GEH, the information collected will become part of your employment record and will be used for employment purposes.

All information provided will be used for recruitment purposes only and processed in a lawful, fair and transparent manner.

Other:

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is a mandatory requirement for all newly appointed staff to complete a Disclosure and Barring Service application.

In response to NICE guidance and to support the reduction of health harm from tobacco, the Trust has a smoke-free site policy which applies to anyone on Trust sites. Staff who smoke will be supported to quit or not smoke whilst on Trust sites.

George Eliot Hospital NHS Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees as they are at the heart of our patients journey. Our aim is to ensure that employees are equally valued, respected, empowered and included within an organisation that is representative of all members of the community. We define diversity as valuing everyone as an individual - taking pride in that we value employees, job applicants, students, volunteers, patients and visitors as people. This is reflected within our excel behaviours with a vision to create a workplace that represents a culture of kindness, joy and inclusion.

Employer certification / accreditation badges

Documents to download

• Senior Data Quality Officer (PDF, 680.5KB)
• Senior Data Quality Officer (PDF, 296.6KB)
• Senior Data Quality Officer Functional Requirements (PDF, 648.5KB)