Senior Data Network Specialis

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Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.

We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.

We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.

We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us. Find out more - Why Choose CHFT?

Our Future Plans

The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit https://future.cht.nhs.uk/

Job overview

The post holder will be an active member the Network team, working under the leadership of the Infrastructure Manager for Network and Telecoms; to deliver connectivity for domain controllers, servers, system hosting, backups, virtual server infrastructure, IP Telephony, Wi-Fi and proactive monitoring tools.

Part of the role will be to establish new and continue to maintain ongoing documentation and ensure that service desk support requests are allocated correctly and prioritised.

The role of the Network Specialist is to ensure consistent delivery of the network infrastructure; supporting multiple sites and around 20,000 network connections and 17,000 network endpoints throughout South & West Yorkshire and beyond. The role is to actively assist in the organisation and capacity planning of all Network support activities and staff, helping focus on individual and Team performance & productivity.

Main duties of the job

The post holder will be an active member the Network team, working under the leadership of the Infrastructure Manager for Network and Telecoms; to deliver connectivity for domain controllers, servers, system hosting, backups, virtual server infrastructure, IP Telephony, Wi-Fi and proactive monitoring tools.

Part of the role will be to establish new and continue to maintain ongoing documentation and ensure that service desk support requests are allocated correctly and prioritised.

The role of the Network Specialist is to ensure consistent delivery of the network infrastructure; supporting multiple sites and around 20,000 network connections and 17,000 network endpoints throughout South & West Yorkshire and beyond. The role is to actively assist in the organisation and capacity planning of all Network support activities and staff, helping focus on individual and Team performance & productivity.

Occasional work within HM Prison establishments which require post holder to apply for Counter Terrorism Clearance.

Participate in the Network on-call service providing essential network cover out of hours and bank holidays.

Working for our organisation

You will be an integral part of a hard working team that supports and facilitates network connectivity for healthcare workers across approximately 300 sites.

Detailed job description and main responsibilities

Manage network projects and assist in developing a future support strategy

Take the lead on Project initiatives and attend relevant meetings providing expertise and guidance to both technical and none technical colleagues and customers.

Attend Meetings on behalf of the Team Leader / Network Manager and other Managers where appropriate.

Actively participate in the design & financial decision making of the department in terms of network hardware and license requirements.

Actively promote, in conjunction with the Network Manager, the importance of accurate recording of activity by all staff working within the Network operations Centre.

To provide network support to both internal and external stakeholders, working in conjunction with other I.T support departments.

Identify where possible efficiencies can be made; promote the service offerings to increase additional income to ensure a good financial position for the business.

Be responsible for the coordination of Incidents and Problems associated to the Network and ensure these are regularly followed up, and resolved within the agreed SLA's whilst following all THIS policies and procedures around service management.

Give support to all other support colleagues, as required, for their own areas within the THIS Support Services Function. (e.g. Server Manager, 1st/2nd Line Support Manager)

Person specification

QUALIFICATIONS / TRAINING

Essential criteria

• Educated to masters degree level or equivalent experience within this specialty.
• CCNA qualification (Cisco Certified Network Associate), Industry standard qualification or equivalent experience
• Able to demonstrate a commitment to undertaking on-going training and qualifications necessary to enable effective delivery of the service

Desirable criteria

• ITIL Foundation for service delivery
• Qualification in the following subjects; Computer science, Computer software/computing, systems engineering

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential criteria

• In-depth level of experience of Network management infrastructure and topologies
• Experience in handling expensive IT hardware in accordance with Service standards.
• Good knowledge of Planning & Delivering on key programmes of work
• Proven track record of understanding network configuration and interpreting data from complex monitoring software and reporting tools
• Excellent understanding and experience of troubleshooting of networking LAN / WAN protocols (in particular TCPIP)
• Must be able to work independently with the freedom to make decisions within agreed objectives.
• Familiarity of management systems good understanding of procedures and policies.
• Expert in Network Infrastructure deployments, including timelines & topologies.
• High level knowledge of configuration and change management systems and procedures.
• Specialised knowledge of complex Network infrastructures and experienced in delivering network support to multitenancy platforms.
• Experience / working knowledge of using firewalls / firewall within software
• Experience / working knowledge of supporting an Enterprise Wi-Fi solution
• Aptitude around version control
• Attention to detail.
• Developed physical skills; advanced keyboard use; highly developed physical skills, accuracy important; manipulation of fine tools, materials. Inputting and manipulating data, information into computer databases, system; uses fine tools when working on IM&T systems

Desirable criteria

• Experience in working in the NHS or other large organizations
• Good understanding of ITIL Service Management methodology
• Ability to draw out theory into Diagrams eg Microsoft Visio

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential criteria

• Ability to document complex installations to pass knowledge to other teams
• Good time management skills
• Excellent written and verbal reports
• Communicates complicated, difficult to explain IM&T issues to non IM&T staff/suppliers; communicates very detailed IM&T information within the infrastructure team.

Our vision is to provide One Culture of Care for one another in order that we can provide compassionate care for the people who use our services. We are passionate about creating a workplace where we work together to get results, encouraging colleagues to have their say, in order to co create the change we want to see. We take pride in the diversity of our workforce that's why we encourage applications from all. Reasonable adjustments will be made for disabled applicants.

Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. We will request electronic Factual Employment References from your previous employers. These references will be requested before you are issued with an unconditional offer of employment letter.

If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

You may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £41.90, Standard £21.90 or Basic £21.90) from your salary when you commence in post (including Internal staff). You will also be required to participate in the DBS Update Service and pay the £13 cost per year. This is a condition of your employment.

CHFT is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

If you have any questions please contact ask.recruitment@cht.nhs.uk for assistance.

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Documents to download

• Job description (PDF, 328.4KB)