Senior Data Executive

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Are you passionate about data and looking for an opportunity in a sector leading CRM and data team?

We're recruiting for a Senior Data Executive to join us and support the ongoing marketing and membership activities of British Heart Foundation (BHF).

About the role

As our Senior Data Executive, you'll be ensuring effective data management for the BHF by extracting data for marketing communications, supporting data imports, and collaborating with marketing and technical teams to optimise data quality. You'll be responsible for marketing data extracts, maintaining data quality through CRM updates using an ETL tool, and championing data best practices while identifying areas for improvement.

Collaborating with fundraising and marketing teams to establish selection criteria for data extracts, you will ensure accurate and timely data exchange with suppliers, manage CRM database data, and resolve data quality issues. All this will ensure you gain a full understanding of customer requirements to achieve their desired outcomes and maintain strong internal and external stakeholder relationships.

You'll play a pivotal role in our team by supporting and training members to maintain and enhance the CRM database. You'll track team workload, develop efficient data management processes, oversee imports managed by Data Assistants, and gather feedback to continuously improve our processes.

Managing a small team, you'll ensure team performance and wellbeing driving team success.

Working arrangements

Please note this is a fixed term until May 2026 covering a secondment.

This is a blended role, where your work will be dually located between your home and our London office.

At BHF we believe in the power of working together. On a blended contract, you can expect to spend some time in the office, at least one day each week, on average. The use of office spaces is driven in part by your role and the work you will do with other teams. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about the flexibility offer available at the application or interview stage.

About you

With proven previous experience running complex and large database selections in a busy direct marketing environment, you'll have experience ensuring complex and high-volume data quality and accuracy. You'll have strong experience with Blackbaud CRM or similar systems, advanced proficiency in Microsoft Office (especially Excel), and a proven track record in importing and exporting data with external agencies. Your attention to detail and strong numeracy skills will enable you to deliver high-quality data management.

Ideally, you will have a background in fundraising and have gained experience in providing data and interpretation to direct marketing teams for major campaigns, as well as writing SQL queries. You'll also have a good standard of communication in both written and verbal forms and have experience working with external suppliers and internal stakeholders to deliver workloads to strict deadlines. You will be experienced managing multiple tasks and your own time, prioritising workload appropriately while remaining supportive to your team.

About us

Our people are at the heart of everything we do. By funding research across six decades, we've helped keep millions of hearts beating and millions of families together. We're investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.

Interview process

Interviews will be held via MS Teams.

How to apply

It's quick and easy to apply for a role at BHF. Just click on the apply button below. All you'll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role's criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.