Senior Supervisor

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About The Role

Join TCFM as a Senior Supervisor - Doncaster (Cleaning)

Overview

TCFM is seeking a dedicated Senior Supervisor to lead an onsite cleaning team at a busy distribution centre in Doncaster, South Yorkshire. This is a permanent role offering £13.60 per hour, working 5 days out of 7 (including weekends), from 08:00 to 16:00.

Your Role

As a Senior Supervisor, you will:

• Supervise a team of multi-service operatives to ensure cleaning and waste duties are delivered on schedule, to specification, and within budget-aiming for high audit performance ("green audits").
• Foster positive relationships with our customers, ensuring their expectations are met while adhering to defined specifications.
• Support the Site Manager by completing audits accurately and on time, resolving any issues as needed.
• Handle all required documentation promptly and precisely, including sign-offs for completed tasks.
• Maintain and ensure availability of cleaning materials and equipment, ensuring safe and proper usage.
• Oversee periodical cleans and decontamination as required, ensuring they meet specifications and receive customer sign-off.
• Ensure colleagues are correctly uniformed and represent the TCFM brand professionally.
• Manage shift handovers, including handover logs and confirming colleague attendance.
• Conduct return-to-work interviews and manage first-stage HR and employee relations matters, in line with TCFM policies and with support from HR, always respecting diversity.
• Assist with recruiting multi-service colleagues, respecting TCFM's recruitment standards and protocols.
• Support the Site Manager in ensuring colleagues are paid accurately and on time, following time and pay process requirements.
• Lead inductions and training: ensuring colleagues understand their role, TCFM values, policies, procedures, and health & safety/COSHH guidance.
• Adhere to all TCFM policies and procedures, and attend meetings and training as required.

Health, Safety & Compliance

You will also:

• Be responsible for your own and your colleagues' health, safety, and welfare, following all relevant regulations.
• Report health & safety incidents or concerns promptly and accurately.
• Maintain confidentiality and comply with Data Protection requirements.

What do you get from us?

• Assistance Programme through Legal & General Spectrum Life - Physical, mental, and financial health support for all our colleagues through our ehub and phone.
• Wagestream - Track and access your money as you earn it. Save as you earn and learn better spending habits
• Free uniform
• All the training and tools you need to do your job
• We are Armed Forces friendly and have Veteran Representatives available to provide support

About Us

A little about us:

• A privately owned, professionally run business. Operating for over 60 years.
• Employing over 2,400 colleagues across over 1800 sites nationwide
• Currently sit within the top 2% of all cleaning and security providers - 76+ Million Turnover
• Our services include Cleaning, Security, Specialist, and FM services
• Passionate about delivering a personable and reliable service
• We work within multiple industries and they will probably be brands you know and love. If you'd be interested in coming on board then we look forward to hearing from you!