Senior Crisis Care Practitioner (Social Worker)

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West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Job overview

The Ealing Crisis & Home Treatment Team (ECAHTT) are currently offering a Permanent opportunity to a Social Worker, to join the team.

This 9 to 5 role will have a special emphasis around improving access, flow and discharged from the West London Crisis Recovery House (WLCRH). The post entails taking responsibility for assessment and management of service users experiencing a crisis that may, without CAHTT intervention require a hospital admission. These referrals will be coming from a variety of sources (LPS, Inpatient Wards, Community Teams and other CAHT Teams & SPA). You will be dealing with these referrals that have very specific response times and liaising with relevant professionals. You will also have significant managerial & operational responsibility day to day.

CAHTT is a multidisciplinary team. We work closely with Inpatient Services, SPA, MINT, Early Intervention, Social Services, the Police, Statutory and Voluntary agencies. This would be a really exciting time to join the team as the function of the team is changing and the Band 7 Senior Crisis Care Practitioner role is key to these changes.

Main duties of the job

Regular monthly supervision and reflective practice will be provided. As a Senior Practitioner within the team you will be working shift work 37.5 Hours a week. The post holder should have a variety of significant experience and previous community experience would be ideal.

Expressions of interest / applications should be submitted via Trac:

Contact details:

Please contact Christopher Duval, on 0208 484 2059, if you would like to discuss this opportunity further or via email Christopher.Duval@westlondon.nhs.uk

Working for our organisation

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We're rated good overall by the Care Quality Commission (CQC).

Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

Detailed job description and main responsibilities

For further details regarding the role and responsibilities, please refer to the attached Job Description and Person Specification.

Person specification

Qualifications

Essential criteria

• 3 Registered OT, Social worker. (HCPC)
• Mentorship/Teaching & assessing qualification
• Full UK Driving licence
• Evidence of post registration further development.

Desirable criteria

• First or higher degree in appropriate subject area
• ENB 998, 812 or equivalent

Experience

Essential criteria

• Significant experience in a variety of MH settings as a qualified practitioner (community, crisis care, or liaison psychiatry)
• Demonstrable experience at band 6 or equivalent.
• Delivering Clinical supervision/ reflective practice to nursing as well as other professionals.
• Multi-disciplinary team working.
• Experience of managing and supervising staff
• Experience of contributing to policy and procedure development and implementation

Desirable criteria

• 6 months working in a CMHT, CRHTT, Liaison nursing, intake service or equivalent.

Knowledge

Essential criteria

• Knowledge of the Mental Health Act and other relevant legislation
• Knowledge of adult and children safeguarding requirements.
• An understanding of the Care Programme Approach and its application
• Knowledge of issues and developments within Mental Health and the National Health Service

Desirable criteria

• Knowledge of RiO patient record system.
• The post holder must have the ability to understand and implement the Equal Opportunities Policy at a level appropriate for the job.
• Demonstrate knowledge of audit and research.

Skills

Essential criteria

• Demonstrate the ability to assess, develop, implement and evaluate programmes of care for individuals experiencing acute mental distress.
• The ability to use a range of therapeutic interventions with individuals in acute mental health crisis.
• A high level of both written and spoken English language
• Ability to determine and reduce level of risk to self, clients and others.
• Excellent telephone manner.
• Declared medically fit by the Occupational Health Department to perform the duties of the post.
• The ability to promote the Home Treatment Team to clients, other professional and non-professional groups.
• Excellent negotiation and influencing skills. The ability to manage conflicts
• Experience of case/workload management.
• Experience and ability to supervise qualified and unqualified staff, including other professionals.
• Experience of developing and delivering teaching and practice development sessions for the team
• Experience of conducting appraisals and personal development planning and of providing feedback in a constructive way
• Experience of working in a multi-cultural environment and of involving users and carers ensuring that nursing practice is culturally sensitive
• Evidence of excellent record keeping, experience of writing reports and acting as an advocate for service users

Desirable criteria

• I.T. and Database skills with knowledge of word processing and spreadsheet management.

Other Requirements

Essential criteria

• Ability to work under pressure.
• Ability to communicate with colleagues and senior staff internal and external to the Trust
• Punctual & Good attendance record.
• Candidate is able to demonstrate that they are able to show empathy towards individuals with a mental health problem as well as show a positive attitude towards mental health care.
• Possession and evidence of effective leadership skills
• Availability to work a shift rota covering 24 hours a day, 7 days a week 365 days a year.
• Monitoring and evaluation skills
• Must holder a Valid Full UK Drivers Licence
• Ability to communicate effectively with patients and their carers
• Demonstrable ability to network internal and external to the Trust including the wider Health Service and health care providers including GPs

Desirable criteria

• Ability to use appropriate strategies for managing performance

As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.

We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.

By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks . After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).

Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• JD & PS (PDF, 1.1MB)