Senior Credit Controller - National Accounts

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Description

Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Senior Credit Controller to join our current team of 13 associates and support the Billing and National Accounts Credit Control Leader in determining the vision and strategy for the Department, jointly supporting the ongoing improvements.

The successful candidate will be a key member of a high performing, client focused, billing and cash collection team that delivers to a high standard. Also provide support driving process improvement and efficiency through automation, scale, technology, whilst ensuring that all targets to reduce overdue debt are met in accordance with the business' controls environment and comply with group.
About Selecta

Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on, and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities, and hospitals and everywhere in between.
Responsibilities
• Support and manage a small team of Credit Controllers and Portal Associates
• 4-6 Direct reports
• Responsible for own AR ledger consisting of multiple clients.
• Ensuring aged debt reduction targets are met.
• Providing weekly/monthly client statements
• Attend and run client meetings via teams where required.
• Build a professional relationship with client AP teams.
• Liaising with key stakeholders to ensure queries are dealt with and ensure repeat problems are identified and resolved within a timely manner.
• Ensuring payment remits are received on time and in line with agreed payment terms.
• Maintaining KPI reports
• Data input and ensuring manual records and logs are kept up to date.
• Daily use of Excel (pivot tables, formulas, and lookups)
• Using several bespoke internal systems
• Attend off-site meetings as required.
• Assist with team training where required.
• Support in continuous process improvement projects.
• Ad hoc requests from Billing and National Accounts Credit Control Leader and HoSS

Requirements

Essential Skills

• Min of 5 years Credit Control experience.
• Experience of managing a small team.
• Experience of high value ledger management.
• Experience in FMCG with many client's
• Excellent communication skills at all levels
• Strong user of the Microsoft Office range - Excel
• Self-starter and able to prioritise workload
• Evidence of building and maintaining strong relationships with key business stakeholders.
• Experience of effectively utilising KPIs to track and drive service performance and quality in a consistent manner.
• Excellent organisational and problem-solving skills, able to manage conflicting demands and priorities

Desirable Skills

• ERP and finance application systems experience - M3.
• Credica knowledge

Benefits

• 25 days holiday pa + bank holidays
• Life assurance of 2x yearly salary
• Security of 5-weeks paid sick leave
• Development opportunities available and clearly mapped career paths
• You're supported by a strong leadership team
• Company phone and laptop are provided

Applicants for the role must have the Right to Work in the UK permanently. Please apply for consideration- we look forward to reviewing your CV.

At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.