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Senior Account Executive

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Do you want to be part of a business that partners with the world's largest brands on delivering exceptional digital experiences, driving huge increases in revenue for our customers?

About Us

At Crownpeak, we provide a cutting-edge, composable Digital Experience Platform (DXP) that helps global enterprise and retail organizations enhance their digital presence and drive growth.

Our platform enables the rapid creation of tailored digital experiences through the combination and orchestration of best-in-class content marketing tools, resulting in powerful customer engagement and long-term loyalty.

Our solution is unique in that it's designed to streamline and accelerate marketing and IT workflows, allowing teams to efficiently deliver and manage end-to-end digital experiences to any touchpoint, device or channel from the start, faster than ever before.

Our mission is to revolutionize the digital landscape for global enterprises and retail organizations. We do this by providing a customizable and composable platform that seamlessly blends speed, simplicity, and adaptability in crafting unique, accessible digital experiences that align with the evolving needs of their customers. Our ultimate goal is to drive customer satisfaction and loyalty through unparalleled digital experiences.

Our vision is to transform the digital realm by crafting a platform that embodies speed, simplicity, and adaptability. We aim to empower businesses to effortlessly respond to the ever-changing demands of their customers, promoting inclusivity through exceptional digital experiences.

Join us and make an immediate impact in the digital world.

What's the role?

The Senior Account Executive is responsible for driving the commercial strategy of our customers and growing the customer base by winning new business/logos. Aligning with the business' commercial strategy, they will execute effectively to ensure sales targets and objectives are consistently achieved.

What will you do?

  • Own and hit/exceed quarterly and annual sales targets within assigned territory and accounts
  • Manage the sales process from pitching & presenting through to proposal, negotiation and close
  • Document sales activities and customer needs with good CRM management
  • Develop and execute strategic plan to achieve sales targets and expand our customer base
  • Build and maintain strong, long-lasting customer relationships
  • Partner with customers to understand their business needs and objectives
  • Team player within the business to get the best of all supporting functions and delivery teams
  • Maintain knowledge and expertise of the eCommerce landscape and partner technologies
  • Engage jointly with Partners in Sales Opportunities

Who are you?

We don't believe in ticking boxes here at Crownpeak.

Here are a few skills that we feel would make you successful in the role, but we'd still love to hear from you if you feel you'd be a great fit.

  • University degree/college diploma or equivalent work experience
  • 5+ years of full cycle, consultative sales experience in retail SaaS, particularly at enterprise level
  • Knowledge of eCommerce tech with strong relationships across the partner network
  • Understanding of mid-market and enterprise companies' decision making with a strong ability to influence across the board with excellent written, verbal, presentation and relationship skills
  • Adept at working with internal SDR, Partner & Marketing teams to maintain x3 pipeline coverage
  • Results-driven with proven ability to consistently achieve quotas and objectives whilst always demonstrating customer focus with a positive, professional attitude
  • Highly motivated to win with a strong attention to detail and analytic mindset
  • Fluent English and French language skills

What can we offer you?

  • Working with global enterprises and some of the biggest names in retail
  • Excellent career opportunities, in our fast-paced, growing organisation - we will support you in your journey towards your next career move
  • Celebration Day - a gift for you to celebrate what you value the most
  • Volunteering Days Off to give back to your community
  • Access to Learning Management System to support your continuous growth and development
  • Hybrid & Flexible working environment

Our Culture

We strive for success, are always pushing to do better, and work with pride and purpose together.

You can see them in action in all aspects of our everyday work.

Today we are a 300+ team with colleagues in the US, UK, Germany, France, Netherlands, Bulgaria and Australia.

Crownpeak is proud to have a widely diverse team. We are committed to creating an inclusive environment where everyone, whoever they are, feels comfortable to be themselves and each person is valued for their skills, experiences, and unique perspectives.

Crownpeak celebrates all talents. All of our positions are open to people with disabilities and we give them the means and opportunity to express all of their skills.

*By applying for this position, you are agreeing to our Candidate Privacy Notice.

Senior Account Executive

Crownpeak
London, UK
Full-Time

Published on 11/01/2025

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