Senior Credit Controller

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Senior Credit Controller

Stevenage, 1 - 2 days in the office.

Up to £35,000 per annum.

The Senior Credit Controller will report into the Credit Control Manager. It is essential you can work well under pressure.

Key Responsibilities:

• Managing & improving the collections of their ledger.
• Allocating cash.
• Monitor the BACS reports & changes to Direct Debits.
• Communicate effectively with customers to resolve payment issues and disputes.
• Managing the direct debit process.
• Maintain and repair relationships with customers.
• Monitoring existing payment plans.
• Identifying queries and implementing changes to current processes.
• Effective credit risk management of ledger.
• Competency using customer portals, creating clear process documentation for billing/CC.
• Liaising with other departments for smooth resolutions

Key Attributes:

• 5+ Years experience in Credit Control with relevant finance experience
• Experience working with a high-volume ledger.
• Strong communication skills
• Strong organisation & time management skills.
• Enjoys and thrives off a challenge.
• Passionate about making a difference and delivering outcomes.