Senior Credit & Collections Manager

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Job Purpose and Summary

Are you a seasoned leader with a passion for driving financial excellence? Canon is seeking an experienced Credit & Collections Manager to directly manage our Canon UK / Ireland credit and collections department and Canon Europe (EMEA region) Credit & Collections Department through its next phase of digital innovation and strategic growth. This is your opportunity to make a tangible impact in a company that is a global leader in imaging solutions, where your expertise will enhance our financial operations and contribute to our continued success in a rapidly evolving business landscape. Join us and be part of a team that values innovation, collaboration, and excellence!

As the Credit & Collections Manager, you will maintain and monitor credit policies, controls, and procedures for the EMEA region and drive the cash collection, credit approvals and collection strategy directly, for the UK and Ireland region. You will set targets and enhance collections performance through coaching and direct involvement and will manage the central Credit Control Team covering a Pan European customer portfolio ensuring an overall organized, timely and responsive transaction management process. Overall you will effectively manage debtor risks and credit activities to optimize sales while minimizing bad debt. Additionally, you will oversee and manage Accenture partner staff, ensuring adherence to established policies, procedures, controls, and targets. Your role will involve creating innovative strategies and developing transformation initiatives in line with our future finance direction, including the integration of new digital tools.

Your Key Responsibilities

• Implement, maintain, coach, mentoring and monitor Credit & collection management policies and (authorization) procedures incl. compliance with credit audit procedures and bad debts.
• Monitor targets, in conjunction with European CFO, Canon Europe Customer Finance Director, -, European Business Unit Controllers and local NSO Financial Controllers, for receivables collection in relevant subcategories (e.g. by channel, customer type, geography, etc.).
• Manage the UK/Ireland and Canon Europe Credit and Collections Team
• Support and implement E2E strategy (organisation, systems and processes) within Credit Management and Collections.
• Accountable for Customer Finance Teams (Canon UK / Ireland & EMEA ) and Accenture BPO. Meet AR & Collection SLA's by providing support & guidance on credit limits, payment terms, disputes & contract issues affecting payment.
• Support Cash forecasting with Treasury using collection results, expected payments/promises and forecast due date analysis.
• Manage & implement Change Management for Customer Finance functions.
• Report on key performance indicators and communicate performance to Canon finance Leadership team.

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.

Successful Candidate will receive a competitive salary £63000. - £75000 dependent on experience plus a 10% performance-based annual bonus along with some of the benefits we offer at Canon to support our employee's wellbeing:

• Hybrid working - 3 days in the office and 2 days from home.
• Annual Bonus and annual pay review
• Flexible core hours - starting anytime between 07:30am and 10am and finishing any time after 16:00, providing the standard 7.5 hours have been worked.
• Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase
• Generous Pension Scheme
• Private Healthcare and wider medical plan
• Up to 38% Discount on Canon products
• Flexible benefits policy
• Free parking on site
• Excellent Subsidized restaurant
• Highly Subsidised Costa Coffee on site
• Multi-Faith room
• Discounted rates at Nuffield Health Gym
• Partnership with Mental Health First Aid UK with a network of mental health champions
• Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus
• Learning & Development Opportunities

You will be part of an energetic and innovative environment with more than 50 different nationalities at our state-of-the-art EMEA HQ at Stockley Park, Uxbridge.

What we ask

• Educated to degree level or similar, appropriate Financial or Credit Management Qualifications is desirable e.g. MICM, ACCA, CIMA, etc. Other business qualifications such as an MBA or similar is a plus.
• Excellent credit management proficiency in a large international company environment
• Good numeracy skills incl. proficiency in financial statement analysis
• Considerable experience of negotiating directly with customers and solving difficult disputes supported by evidence of competent performance.
• Proficiency in establishing and maintaining credit policies and managing credit in emerging markets
• Experience in major ERP systems (Oracle), excel pivot tables, data analytics and workflow tools
• Change management experience in an international organization either as a lead or expert resource for the project.
• Self-motivated and detailed oriented with strong interpersonal, communication and organization skills

You will need

• Strategic mindset
• Business outcome driven
• Is courageous and has conviction
• Ensures delivery of the outcome
• Is customer orientated
• Innovates by building on skills and experience
• Builds trust based relationships
• Develops and coaches others

Further Information

Canon champions hybrid working with and a flexible working policy. You will be part of an energetic and innovative environment with more than 50 different nationalities! Lastly you'll find that Canon encourages continuous Learning and Development with a wide range of resources and support available on demand.

Does this seem like a great fit for your career expectations? We're excited to hear from you! Even if you don't meet all the qualifications we still encourage you to apply.

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Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.