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Senior Contract Manager, Quality and Risk Management

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Job description

Connect to your Industry

Join an experienced team to lead Contract Management activities across the end-to-end lifecycle of major client facing technology & transformation engagements.

If you are a skilled commercial/contract manager or have experience in managing complex contracts in a delivery leadership role on major technology/transformation projects, then there is an opportunity to join a developing Contract Management function in Deloitte's UK technology & transformation business.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

As a Senior Contract Manager, you will serve as a trusted advisor to Deloitte technology & transformation and engagement leadership on strategic contract matters during the delivery of specific large scale, high risk engagements within the Public, Private or Financial Services sectors. These contracts are large-scale, complex, professional services engagements, often incorporating a high degree of technology delivery - each with their own objectives and challenges requiring a professional hands-on approach to Contract Management.

You will have responsibility for:

• Leading the contract management end-to-end lifecycle of major client facing consulting engagements

• Establishing and maintaining a strong working relationship with Deloitte engagement Leadership and, in many cases, Client commercial and officials

• Being the trusted advisor to engagement leadership p roviding expert advice to delivery teams on risks and critical commercial and contract management matters- offering innovative solutions to real world and/or contractual issues

• Working closely with key stakeholders to ensure financial targets are met, provide commercial analysis and management reporting. For instance, margin improvement opportunities and risk mitigation strategies are identified and ultimately achieved.

• Becoming the "go-to" individual for researching and resolving complex contract issues whether ad hoc issues and/or formal disputes

• Educating and advising the engagement teams on key contractual requirements and commercial best practices

• Developing and implementing contract management tools, templates, methods and processes for individual engagements and/or wider client accounts

• Collaborating with Legal/Risk Managers during negotiations to identify risks and issues, and develop risk mitigation solutions that protect Deloitte Consulting throughout the term of the engagement

• Working closely with engagement teams to propose and support negotiation of new business (change orders Scope of Works or new Projects), with a primary focus on ensuring timely and appropriate adjustments to contract schedule, price or other terms as circumstances and impact assessments dictate

• Where appropriate lead subcontracting activities, working alongside engagement /technical lead, engaging Legal/Risk Managers during negotiations as necessary

• Analysing and assessing potential impacts associated with contractual disputes, and assisting in negotiations with clients and subcontractors to resolve informal and formal disputes
Providing training to the business to support Deloitte's overall technology & transformation operations delivering fit for purpose execution of Contract Management principles

Connect to your skills and professional experience

Essential:

• Direct client facing contract management experience in complex, multi-million pound information technology (IT) consulting, IT outsourcing, and/or professional services projects

• Working directly with senior level executives and large engagement teams

• Strong commercial understanding of engagement deal economics and profitability levers

• Ability to evaluate risks associated with large professional services engagements

• Ability to articulate complex contractual details to wider project team and stakeholders

• Ability to review contract documents such as SoWs and CRs and provide redrafts and suggested wording to ensure that the obligations and commitments of both parties are clear, risks are understood and outcomes are achievable

• Ability to work in a fast paced, demanding, deadline-driven environment

• Proven ability to manage a demanding workload effectively

• Self-motivated and able to work autonomously

• Ex perience in a consulting partnership or a similar large entrepreneurial business setting

• A track record of forging relationships with client procurement, finance or legal teams

Desirable:

• Experience with contract negotiations and resolving contractual disputes

• Project Management experience on large scale consulting/professional services engagements.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of."- Dan, Technology and Transformation

Our hybrid working policy

You'll be based in a UK office with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

WPFULL SLTTECH LOCBEL

Senior Contract Manager, Quality and Risk Management

Deloitte
Bristol, UK
Contract

Published on 16/02/2025

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