Senior Content Executive

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Over the last 10 years Commify has grown and transformed under Private Equity ownership and now operates across 9 countries including UK, France, Spain, Italy, Romania, Germany, Netherlands, Australia and the USA.

You're probably already familiar with us: we're behind the messages you receive via SMS, WhatsApp, email, or to get notifications for a healthcare appointment, receive delivery notifications, cash in a mobile coupon to your favorite store, and so much more.

At Commify, we recognise that our people are our biggest asset; and we are now looking for an experienced, collaborative and hands-on Senior Content Executive to join our marketing team. This crucial role involves driving the creation and delivery of compelling technical content across multiple channels and for diverse audiences. You'll be a key partner to our Product Marketing, Product Management, and wider Commercial Teams.

This is a pivotal opportunity to directly influence our journey to become the leading UCaaS/CPaaS provider for SMEs and Local enterprises.

If you're ready to make an impact, we want to hear from you!

You're Role Will Include:

• Content Strategy & Development
• Develop comprehensive content strategies aligned with product roadmaps and go-to-market initiatives for CPaaS/UCaaS propositions
• Create original, authoritative content that translates complex technical concepts into accessible, commercially-focused narratives
• Collaborate with product management, product marketing, engineering, and commercial teams to identify content opportunities that support lead generation and customer acquisition.
• Multi-Channel Content Production
• Produce high-quality content across diverse formats including website, whitepapers, case studies, blog posts, technical guides, webinar scripts, and video content
• Adapt and repurpose technical source material for different audience segments, channels, and stages of the customer journey
• Ensure consistent brand voice and messaging across all technical communications while maintaining technical accuracy.
• Developer Relations & Technical Community Engagement
• Create developer-focused content, including API documentation, integration guides, and technical tutorials
• Develop content that directly supports developer integration and adoption
• Engage with relevant communities through thought-leadership content, supporting Commify to demonstrate its expertise and its ability to solve customer problems.
• Channel Content Development
• Support the enhancement and growth of our Partner Reseller Programmes globally through effective content and messaging
• Create channel partner enablement materials that support indirect sales efforts.
• Content Performance & Optimisation
• Monitor content performance metrics across channels, analysing engagement and conversion data.
• Continuously optimise content based on audience feedback, performance insights, and market trends.
• Maintain content calendar and workflow processes to ensure consistent delivery and quality standards.

What You'll Bring:

• Bachelor's degree in marketing, business, communications, media or relevant field.

• 4+ years of relevant experience in content marketing or content development.
• Strong track record of creating content to deliver against ambitious commercial goals.
• Ability to articulate complex technical concepts clearly and concisely to technical and non-technical audiences.
• Experience of owning key projects (or key aspects of a major project).
• Passion for content creation, with demonstrable experience of self-generating compelling content that resonates - ideally in UCaaS/CPaaS, SaaS, or broader B2B technology space.
• Excellent communication, interpersonal, and project management skills.
• Familiarity with, or desire to learn, search engine optimisation strategies - including understanding of how search algorithms impact content visibility.
• Understanding of various messaging channels related to CPaaS/UCaaS is highly desirable (SMS, WhatsApp, RCS, Email); as is experience of creating content and tools for the Developer audience.
• Self-starter with the ability to thrive in a fast-paced, dynamic environment.
• Experience of working with international stakeholders at all levels.

What We Offer:

• Salary Range of £40,000 - £47,000 per annum depending on experience.
• Company Bonus.
• Comprehensive healthcare cash plan to support your well-being.
• Enjoy 27 days of annual leave in addition to Bank Holidays.
• Celebrate your birthday with a day off, plus additional wellbeing leave and giving back days.
• Access for you and your family to Calm, a premium mindfulness, health, and wellness app.
• Employer pension contribution at 5% to help secure your future.
• Death in service (4x salary).
• Engaging culture initiatives, including a festive Christmas reward and regular social events monthly and quarterly.
• Endless training and development opportunities with access to unlimited learning resources through Udemy.