Senior Content Designer

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Job Title: Senior Content Designer

Contract Type: 12 Month Fixed Term Contract

Location: Edinburgh, London, or Alderley Edge

Working style: Hybrid 50% home/office based

Closing date: 6th January 2025

We are seeking a highly skilled and experienced Senior Content Designer to join our Content Design team on a 12-month fixed Term contract to be based in either our Edinburgh, London, or Alderley Edge offices.

This role is pivotal in shaping the digital narrative of our organisation, ensuring that our content is not only engaging but also aligns with our strategic business objectives.

As a Senior Content Designer, you will leverage your expertise in user-centered design principles to create compelling digital experiences that resonate with our users.

You will collaborate closely with cross-functional teams, including Brand and Marketing, Digital Transformation and Digital Estate, to produce innovative and effective content that enhances our digital presence.

You will support the development of great user experiences for our customers and build our brand through the design of digital content that maximises customers' engagement with our propositions by connecting our solutions with customer's needs.

This position demands a deep understanding of content design trends, user experience and the financial services landscape, enabling you to deliver high-quality content that meets regulatory requirements while also driving user engagement and satisfaction.

The ideal candidate will possess a passion for storytelling, a keen eye for detail, and the ability to adapt to rapidly changing digital environments.

About the role

• Design, create and iteratively improve high-quality user-centred content experiences and take responsibility for content quality and the effectiveness of digital content solutions for content projects supported by the team.
• Review and collaboratively work with other content designers and marketing experts.
• Contribute to the development and raise the profile of our multi-disciplinary digital content practice.
• Collaborate and build strong relationships with stakeholders across the organisation, understanding, influencing, and work with them to improve the quality of digital content and experiences.

About you

• Excellent knowledge of user-centred content design practices.
• Excellent understanding of digital customer experiences and user experience design principles.
• Excellent collaboration skills.
• Strong knowledge of identifying user needs and mapping user journeys.
• Excellent copywriting and editing skills.

About Royal London

We're the UK's largest mutual life, pensions, and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

Inclusion, diversity and belonging

We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.