Senior Consultant - Pharma & Life Sciences (Commercial Areas)

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Description
The Company

Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 280,000 employees as of January 2021.

Cognizant Consulting

At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value.

Life Sciences Consulting

In Life Sciences Consulting, all our consultants share a common personal value - improving the health and wellbeing of all those around them, in communities and across society.

Each of our Consultants has made a conscience decision to pursue careers to enable them to live such values. As a result, we have talented individuals that come from all different backgrounds. From those that have pursued academic careers in the Sciences, to those that have trained or worked in healthcare, to those that have worked in Pharmaceutical or Medical Device companies, or simply worked for other Consulting companies - we have a diverse team that specialises in the different areas our clients are seeking to transform in Life Sciences.

Skills & Experience:

• Must have worked within Pharmaceutical or Medical Device companies, either directly or as a Consultant
• Demonstrable experience of applying knowledge of business processes, tools, and ways of working in one or more of the following Commercial areas of Life Sciences:
• Digital Marketing
  • Exposure to Digital Marketing set up
  • Channel Strategy
  • Campaign Management
  • Performance metrics - KPI/ROI
• Commercial Business Analytics
  • KPI identification & definition
  • Good understanding of Customer Data Management, Master Data Management and empirical ways of implementing them
• Sales Operations - experience and well versed with one or more of the following concepts:
  • Account Management
  • Product Management
  • Segmentation & Targeting
  • Call Planning
• Added advantage: Experience in global CRM implementation projects & understanding of Life Sciences Commercial IT landscape
• Exposure/Experience in any of the below platforms and tools will be added advantage:
  • Digital Marketing - Sales Force Marketing Cloud
  • CRM platforms : Veeva CRM, SFDC, Microsoft Dynamics CRM, Zoho CRM
  • BI tools: Power BI, QlikSense, Tableau
• Demonstrates scientific and/or business expertise specific to Life Sciences in the above areas (for those projects) to a level that earns confidence of stakeholders that are managing those functions
• Experienced in Business Analysis methodologies and contributing to both process improvements and delivering systems that users adopt, trust, and scale up to meet new needs
• Added advantage: Success in working with Product Managers/owners, UX, copy writers and engineering teams to create next generation digital customer experiences. Additional experience in product launch, customer testing and rapid innovation sprints welcome

Personal Attributes:

• Can demonstrate working relationships matter and behaviours are consistent to deliver sustainable trust
• A team player, able to work collaboratively with colleagues across different disciplines, geographies, cultures, and skills
• Excellent communicator that listens, and fits the style and content of any message to deliver an engaging verbal or written interaction
• Open-minded and pragmatic, with ability to facilitate the thinking and experimentation on application of NextGen and AI in their areas of expertise
• Flexible and enthusiastic about gaining new experiences and adapting to different, challenging environments.

Contribution to Development of Practice:

• Contribute to practice activities such as Capability Development, Knowledge Management, Proposition or Solution Development
• Develop focused Thought Leadership assets including industry 'points of view' or 'white papers', podcasts, blogs, video interviews etc.