Senior Consultant/Manager, Digital Data & Customer Data Platforms Specialist, Deloitte Digital

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Job description

Connect to your Industry

As a new joiner into the Experience & Customer Analytics team in Deloitte Digital, you will use and build on your experience in Digital Data and Customer Data Platforms (CDPs). You will be working with clients and other third parties, as well as Deloitte teams from across the Firm, with a chance to deliver for some of the biggest global brands. You will have strong technical knowledge, as well as the ability to communicate to business users at their level of technical understanding.

Our digital experience team is expanding rapidly, and you will have the chance to grow your and your colleagues' skills. We are looking for practical, enthusiastic people, with a desire to learn and be a part of a period a high growth for our team.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

It's fair to say that solving digital data challenges is our key area of expertise, and one which is an ever-increasing battle for our clients. Helping our clients work with and activate their data to achieve goals such as customer engagement and revenue targets through better use of technology is where we specialise. We are looking for technical experts who are looking to grow their solution architecture experience, especially in the CDP space, which is a major growth area for us. In this role, you will be expected to:

• Be a technical implementation specialist on projects, both in an advisory and delivery capacity
• Be a part of technical workstreams on our projects throughout the project lifecycle, including discovery, design, build, and launch, with on- and off-shore development teams
• Learn new technologies at a fast pace in this rapidly evolving space
• Own key technical client relationships, for example with client architects
• Present and communicate to people unfamiliar with the Digital Data space and CDPs, including about the advantages and caveats of solutions

Connect to your skills and professional experience

As a technical specialist joining this fast-paced, growing team, you will have some experience in:

• End-to-end technical implementation of a number of CDP and marketing technologies, for example the Adobe Experience Cloud, Salesforce Marketing Cloud, Google Cloud, Snowflake etc. including a tag management solution
• Turning a business problem into a technical solution, including requirements gathering and solution design
• Managing client relationships as part of a consulting background or in-house consulting-type role
• Owning outputs and driving them through to delivery

In addition, this role will be a great fit for if you also have experience in:

• An analytical and logical perspective, with the ability to view a problem from different angles
• Strong awareness of audience knowledge, and the ability to adjust language accordingly
• Data engineering and best practices around API design and use

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.

Customer

Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, T&T

"I get to work on projects that help clients in a sector I feel truly passionate about." -Rhiannon, T&T

"Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." -Gillian, T&T

Our hybrid working policy

You'll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Connect to your return to work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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