Senior Community Support Worker - Rapid Response Service

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Our award winning trusts recognise that our colleagues are our most valuable resource, we are proud of the excellent levels of service our Trust provides to our service users and the dedication and conscientiousness of our colleagues. With over 10,000 colleagues working for our trusts in a very wide range of services, we aim to provide a supportive, inclusive environment in which our colleagues can thrive.

Job overview

Senior Healthcare Support Worker - Band 3

Somerset Intermediate Care service- Rapid Response Team

Hours: Full Time 37.5 hrs per week

Shifts: 0800 - 1600, 1400 - 2200, 1500 - 2300 - 7 days a week

Base: Shepton Mallet Community Hospital and South Petherton Community Hospital, Community based setting

(Please note, we cross cover all areas of Somerset)

What is Rapid Response?

The key aim of the service is to prevent unnecessary admissions to hospital and to provide a rapid short term intervention to adults in their own homes.

Why should you join our team?

Our teams work flexibly, each day is different yet rewarding. We promote agile working and do everything we can to make sure each team member is valued and supported! Rapid response is a highly promoted, AWARD WINNING team as part of Intermediate care.

We are looking for dynamic individuals who work well in a team and have a flexible 'can do' attitude to providing care and support to patients in their own home, if you think this could be you, read on!

Main duties of the job

Our Health Care Support Workers will work as part of a team providing high quality and compassionate care to individuals. They will have the understanding and ability to deliver delegated care under the direction of their supervisor, and support the multidisciplinary team in the delivery of high quality care to enable individuals to achieve their person-centred goals.

The post holder will carry out well-defined routine duties in accordance with the individual's care plan, promote independence and check on the individual's overall progress, comfort and wellbeing.

When working as a lone worker the post holder will act on own initiative to make a situation safe and report any concerns as required.
Work within a range of healthcare settings this may include colleagues from both health and social care.

The post holder will report to a Registered Professional who will directly or indirectly supervise their work.

You will expected to work either in pairs or individually and be must prepared to do home care visits alone depending on patient needs. A clinical Supervisor also oversees each shift, providing support as and when required.

Working for our organisation

As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!

Detailed job description and main responsibilities

For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.

Person specification

Qualifications & Training

Essential criteria

• Good standard of literacy and numeracy and spoken English (Minimum Level 2, or Functional Skills).
• Level 3 qualification or Certificate in Healthcare, or equivalent experience.
• Care Certificate or willing to work towards this.

Knowledge & Experience

Essential criteria

• Previous experience of working within a health or social care setting or undertaking a caring role.
• Evidence of the promoting independence.

Desirable criteria

• Experience of working independently.

Travel and Car

Essential criteria

• Ability to travel across the Trust
• Valid UK driving licence and access to a car

Equity, diversity, and inclusion is a priority for us. As a trust we welcome and encourage applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or personal circumstances. We do our best to ensure our recruitment process is accessible and inclusive. If you have a disability and require an adjustment at any point during the recruitment process, please let us know.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• JD (PDF, 776.3KB)
• Additional Information (PDF, 112.2KB)