Senior Commercial Projects Manager

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Job Description

As the UK's HUB international airport, it's vital for us to maintain a sharp commercial edge.

As a Senior Projects Manager you are part of the Customer Delivery Team that delivers commercial projects across customer, including retail, property and passenger service spaces such as parking facilities, surface access and other aeronautical services. Creating commercially revenue generating space is important, but it is also vital that we create spaces to improve passenger experience to help create an extraordinary airport that is fit for the future.

This role will lead and manage the Commercial Projects team, including Project Management, Change Control and Technical Assurance, Commercial Compliance and Commercial Space and Development across all Heathrow Commercial project delivery programme.

Responsibilities

• To lead and manage the Commercial Projects 3rd party works, c£70m pa, including client direct minor works projects, c£7m pa, to ensure all Commercial and third-party assets are fully compliant to all building regulations, Heathrow technical standards and Health & Safety standards.
• To establish, implement and owning the control and governance structures for Commercial project and assurance activities.
• Lead the development of design information from the project teams, ensuring time accurate S&C packs to allow the Retail Delivery team to progress concept and Detail design briefings in line with Commercial programmes and Business Plan.
• Manage Business Partners and their project teams through the Commercial Projects Processes. This will include:

1. Design briefings and reviews ensuring Business Partner designs are in line with the Design Guidelines.
2. Approvals, ensuring compliance with Heathrow Commercial Delivery and Approvals Processes, gaining sign-off from all internal stakeholders and external statutory bodies prior to commencing on site.

• Commissioning and handover, ensuring sign-off from all relevant stakeholders and obtaining completion certificates from Building Control prior to opening.
• Managing the timely delivery of Commercial Shell & Cores ensuring Commercial Shell & Cores are delivered 100% complete and defect free to aligned Project & Commercial programmes by the Solutions team.
• Lead and manage the commercial sustainability requirements, particularly energy, waste and water in their design, build and maintenance of commercial occupiers facilities.

Qualifications

• Experience of airport project delivery or industry comparative experience.
• A working knowledge / experience of mechanical, electrical, building and civil services.
• Ability to manage multiple projects and priorities simultaneously
• Excellent communication and interpersonal skills, with proven experience of managing stakeholder relationships at every level.
• Ability to manage, lead and develop a team to deliver business goals and objectives.
• Experience in project delivery, including the design and construction of commercial facilities and products.
• Strong reporting, presentation, and documentation skills

#LI-Hybrid

About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

About the Team

Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e-commerce and innovation, as we look to transform the way our passengers spend at our airport.

We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world.