Senior Commercial Analyst

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Hybrid / Attached to Hook or London - Twice a week
Full Time
Permanent | Band 3

Help shape the future of public services and drive commercial excellence.

At Serco, we deliver essential services that touch lives every day - from protecting the public and supporting vulnerable people, to keeping transport networks moving and enabling world-class healthcare. As a Senior Commercial Analyst, you'll play a key role in helping us secure the contracts that make all this possible.

This is your chance to influence high-profile bids across Justice & Immigration, Healthcare, Transport, Defence and Citizen Services. You'll bring commercial clarity, financial insight and strategic challenge to some of our most important opportunities.

If you thrive on high-impact work, complex problem-solving and meaningful collaboration, this is a role where you can truly make your mark.

What you'll be doing

You'll sit at the heart of our bidding activity, working closely with operational, commercial and financial leaders to shape winning, sustainable solutions. In this role, you will:

• Analyse customer requirements and translate them into commercially sound financial responses
• Build and review sophisticated financial models that inform pricing and strategy
• Prepare, reconcile and present key financial submissions directly to customers
• Help craft compelling business cases demonstrating value for money
• Engage with customers to explain Serco's commercial approach
• Collaborate with specialist teams (Tax, Treasury, Insurance, Group Finance) to ensure complete, accurate inputs
• Provide insightful reporting, visualisations and recommendations for governance forums
• Support broader commercial analysis, including benchmarking and service credit modelling
• Mentor colleagues and contribute to strengthening commercial capability across the business

What you'll need to succeed

We're looking for someone who combines commercial sharpness with curiosity, collaboration and a proactive mindset:

• Professional qualification (ACA, ACCA, CIMA) or equivalent commercial/financial expertise
• Strong, proven financial modelling skills (advanced Excel essential)
• Experience supporting competitive bids - ideally within public services or an outsourcing environment
• Knowledge of TUPE, pensions, people-cost modelling and commercial governance
• Ability to simplify complex financial information and influence stakeholders with confidence
• A self-starter who thrives in a fast-paced, dynamic, team-focused environment

What we offer

• Company car
• Private healthcare
• Bonus scheme: 5% on target / 10% for exceeding targets
• Flexible working
• 6% employer pension contribution
• Employee Assistance Programme
• Clear and supported routes for career progression
• The chance to contribute to innovation and improvement across public services

All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.