Senior Clinical Team Administrator

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Job summary

Are you known for being highly organised with great time management, admin and communication skills? We need someone to help keep our exciting new project on track!

From our central Norwich base (80 St Stephens), we are building a new team to work on sleep and youth mental health in Norfolk and Waveney and are looking for a Senior Clinical Team Administrator to support us on a full time basis.

We are a small, newly-formed and friendly team looking for someone to play a core role in the team to allow us to deliver the best service possible. We aim to combine the flexibility of working remotely with a strong team ethos and really value our monthly in-person meetings. We are committed to developing and sharing our expertise in sleep and empowering others to take these ideas forward to improve their service offer.

We have ambitious plans and will be rolling out an intensive programme of training and supervision in the sleep intervention we have developed (The Better Sleep Programme), offering half-day workshops and general awareness raising across a range of stakeholders, working with colleagues to adapt the intervention for specific clinical populations and supporting clinical research.

We'd really love to hear from you if you have extensive administrative experience and enjoy a varied workload!

Main duties of the job

You will be overseeing data collection from practitioners delivering the intervention, maintaining the main project database and alerting the project lead to any risks around data quality. You will also be generating monthly and quarterly reports of activity and six monthly reports of outcomes. Good MS Excel and PowerPoint skills are therefore an essential requirement for the post and will be assessed at interview.

We are also looking for someone who is a good communicator, able to respond to enquiries from the public and professionals and to liaise with key stakeholders in a professional manner.

You will be providing administrative support to the project lead and helping develop realistic schedules for project workstreams to ensure the wider project stays on track and delivers its goals.

We welcome applications from people who enjoy working as part of a small, committed team with a clear focus. Someone who can share ideas and show initiative whilst understanding the wider remit of the project and the values guiding us. The whole team will mostly be working remotely so we keep in close contact throughout the week and value meeting once a month for a half-day team meeting in Norwich which you would be expected to attend.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? Thepeople here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job description

Job responsibilities

Please find attached our Job Description for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Further benefits included with this role are:- NHS pension a comprehensive in house & external training programmes career progression starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) staff physio service NHS discounts and many more Relocation packages.

Job description
Job responsibilities

Please find attached our Job Description for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Further benefits included with this role are:- NHS pension a comprehensive in house & external training programmes career progression starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) staff physio service NHS discounts and many more Relocation packages.

Person Specification

Qualifications

Essential

• NVQ 3 Business Administration (or willing to work towards) or equivalent
• Pitman/RSA III typing/word processing) or equivalent secretarial experience at intermediate level.

Desirable

• Knowledge of Trust electronic recording system
• ECDL

Experience

Essential

• Understanding and experience in a full range of secretarial procedures and systems gained through practice at senior level.
• Ability to work with senior members of staff across a large Organisation
• Interpersonal skills, including taking a proactive, diplomatic approach and ensuring confidentiality at all times

Skills

Essential

• ICT skills including word processing, spreadsheets and presentations (Word, Excel, PowerPoint or equivalent)
• Ability to co-ordinate and prioritise management diaries.
• Advanced keyboard skills

Knowledge

Essential

• Working knowledge of Microsoft packages or equivalent
• Maintaining administrative/secretarial systems

Desirable

• Knowledge of NHS policy/procedures Knowledge of medical terminology
• Establishing/reviewing admin. systems

Other

Essential

• Able to travel independently
• Able to work to strict deadlines and to prioritise own and others' work load
• Able to work proactively, on own initiative with minimal supervision

Desirable

• Problem solving skills

Person Specification
Qualifications

Essential

• NVQ 3 Business Administration (or willing to work towards) or equivalent
• Pitman/RSA III typing/word processing) or equivalent secretarial experience at intermediate level.

Desirable

• Knowledge of Trust electronic recording system
• ECDL

Experience

Essential

• Understanding and experience in a full range of secretarial procedures and systems gained through practice at senior level.
• Ability to work with senior members of staff across a large Organisation
• Interpersonal skills, including taking a proactive, diplomatic approach and ensuring confidentiality at all times

Skills

Essential

• ICT skills including word processing, spreadsheets and presentations (Word, Excel, PowerPoint or equivalent)
• Ability to co-ordinate and prioritise management diaries.
• Advanced keyboard skills

Knowledge

Essential

• Working knowledge of Microsoft packages or equivalent
• Maintaining administrative/secretarial systems

Desirable

• Knowledge of NHS policy/procedures Knowledge of medical terminology
• Establishing/reviewing admin. systems

Other

Essential

• Able to travel independently
• Able to work to strict deadlines and to prioritise own and others' work load
• Able to work proactively, on own initiative with minimal supervision

Desirable

• Problem solving skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust
Address

80 St Stephens Road

Norwich

NR1 3RE

Employer's website