Senior Client Platform Engineer (Linux, macOS, Windows)

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Overview

Working at AtlassianAtlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company

About The Job

If you love learning new systems and technologies, striving for continuous improvement and adding real value to a business then Atlassian has a superb opportunity for you. As a Client Platform Engineer in our Workplace Technology team, you will work as part of a Client Platform Engineering spearheading the goal of delivering world-class Linux VDIs.

We are looking for an experienced Linux administrator, you will play a crucial role in designing, implementing, and maintaining our growing AWS Workspaces based virtual desktop environment. You will work closely with Atlassian engineers to understand their requirements, design tailored VDI solutions and provide expert-level support to ensure optimal system performance and security.

More about you

We love people with a healthy balance of technical ability and a passion for helping users. You research and play with new technologies in your spare time, and you know how to translate complex technical ideas for non-technical people. You don't take things at face value because that's the way they are done', but rather seek to understand the reasons and then take steps to improve. You are tenacious in pursuit of understanding, getting to the bottom of an issue to prevent it from recurring, and help the team by documenting your journey and successes.

Responsibilities

On your first day, we'll expect you to have:

• 4 - 5 years proven experience with RHEL based Linux endpoint administration and troubleshooting.
• 2 years proficiency in scripting languages for Linux and AWS automation.
• 2 years working on macOS and Windows endpoint manage technologies and approaches.
• Experience troubleshooting and resolving complex issues including virtualisation and VDI environments.
• Skills Implementing regulated industries security and compliance best practices and policies for Linux and Windows VDI environments.
• Ability to maintain detailed documentation of VDI configurations and procedures, including providing training and knowledge transfer to team members.
• Strong aptitude for building client relationships by providing excellent technical support and guidance.

Qualifications

It is great, but not required, if you have experience with:

• Skills with AWS Workspaces such as design, deployment, scalability, and performance.
• Working with information security, compliance and audit teams on complex issues like FedRAMP requirements.
• Troubleshooting cloud networking issue.
• Skills with identity access platforms like Okta.

Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.

About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
For San Francisco Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
To learn more about our culture and hiring process, visit go.atlassian.com/crh