Senior Client Advisor

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About The Role

Louis Vuitton are seeking a professional and enthusiastic Senior Client Advisor to join their team. As a Senior Client Advisor, you will be an ambassador of the Louis Vuitton Brand, ensuring that every Client is treated according to the Louis Vuitton promise. Similarly, the role will involve striving to discover Clients' every need, and to guide them across the Brand. The Senior Client Advisor will proactively reach out to Clients in order to achieve individual and team goals.

As a Senior Client Advisor your key responsibilities include:

• Achieve individual and team objectives, be accountable for sales results and support the team in their sales
• Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories
• Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships
• Develop the highest standards of Brand and product knowledge
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Respect Louis Vuitton Brand standards in terms of grooming and behaviour
• Assist management in daily operations.

About You

The ideal candidate for this role will have a professional attitude and a passion for the brand. In addition, you will have the following skills and experience:

• Excellent interpersonal skills
• The ability to follow the company's policies and procedures
• Previous retail experience
• A passion for the brand

About The Company

Since 1854, Louis Vuitton has brought unique designs to the world, combining innovation with style, always aiming for the finest quality. Louis Vuitton Heathrow features leather goods, accessories and shoes as well as a selection of watches and jewellery.