Senior Claims Specialist - Energy, Property & Construction
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Role Title: Senior Claims Specialist - Energy, Construction & International Property (D&F)
Department: Claims
Team: First Party Claims
Location: London
Type: Permanent
About the Role:
• We are seeking a dynamic, knowledgeable, and motivated Energy & Construction Claims Specialist with experience in Construction, to help achieve our vision of being a leading provider of Energy and Construction solutions, delivering a first-class claims service, and to support our Clients.
• Handling and resolving claims efficiently and fairly in accordance with our claims Charter / code of Conduct and Claim process guidelines.
• Working closely with the EPC Claims team and EPC Claim Manager towards delivery of our corporate goals whilst promoting LSM core values.
• Primarily focused to the UK, with opportunities to work across regional platforms.
About the Department & Team:
We are a team of twenty three claims specialist with expertise across many classes of business. Reporting to the Claims Manager - EPC, this role will be an integral part of our EPC team of which we have three technical leads, and four claims specialists.
Key Responsibilities:
• Working closely with Underwriting, Engineering & Claims to support the retention and attraction of Clients.
• Collaborate with Underwriting, Engineering and Actuarial on portfolio, risk mitigation, policy language and claim trends.
• Contribute to the business's thought leadership, developing new ideas and research to support LSM underwriting strategy and our Clients through Energy Transition.
• Enhance the exposure and profile of the Global Energy & Construction Claim team through our Claims+ offering, attendance at market meetings, as well as business development opportunities at industry events, conferences, and other external engagements.
• Liaising with market surveyors, adjusters and legal professionals where required.
• Communicate and collaborate across LSM and Clients to provide insight.
• Adherence to the authority requirements of the role as agreed. Additionally, financial authority will be reviewed no less than annually.
• To support the management of all third-party relationship where the third party has delegated claims handling authority.
• Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LSM's commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. LSM expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules ,Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing
Skills and Experience:
• Technical experience and record of claim handling specifically in the Energy and Construction industry sectors.
• Engineering, Loss Adjusting and or surveying.
• Proven record of maintaining effective relationships with key stakeholders.
• Ability to make decisions and exhibit sound and reasoned judgment and/or escalate as necessary
• Competent organizational, interpersonal and relationship building skills
• Competent analytical and oral/written presentation skills
• Strong negotiation skills
• Ability to work alone or as part of a team
• Self-motivated and dynamic
• Ability to manage/prioritize multiple tasks
• Ability to motivate, develop and mentor more junior team members for the benefit of the individual and the Company.
• Excellent IT skills.
• Experience of data analysis.
About Liberty Specialty Markets (LSM)
Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.
Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:
• Offering a vibrant and inclusive environment and committing to their career development.
• Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment.
• Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.
• A supportive culture, which includes promoting a healthy work-life balance and working flexibly.
For more information, please follow the links below:
https://www.libertyspecialtymarkets.com/gb-en/careers/working-for-us
https://www.libertyspecialtymarkets.com/gb-en/careers/diversity-inclusio...