Onsite Manager

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Delivery Mates is a leading provider of last-mile delivery solutions, committed to delivering excellence in every parcel. As we continue to expand, we are seeking a dedicated and dynamic individual to join our team as an Operations Onsite Manager. This role plays a crucial part in ensuring the smooth and efficient running of our delivery operations.

Role Description

As an Operations Onsite Manager, you will be responsible for overseeing the daily operations of our last-mile delivery station.

Key responsibilities include:

• Shift Planning: plan and coordinate Delivery Associates shifts to ensure comprehensive coverage of all routes on a daily basis
• Performance Management: monitor and enhance the efficiency, productivity and profitability of operations, maintain required and agreed performance levels
• Team Leadership and Development: recruit, train and retain a team of Delivery Associates, foster collaborative and supportive environment
• Compliance: ensure operational compliance within delivery station operations (client procedures, health and safety, fleet, any other legislative)
• Administrative tasks: ensure communication and good relationships with other teams, update data systems, documents and reports

Requirements

• prior experience in a last-mile delivery station management or similar - must have
• available to work overtime hours if required