Senior Cash & Banking Controller (Client Finance -Birmingham)

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The Role

The Senior Cash and Banking Controller works with the Cash and Banking Assistant as a subject matter expert and is responsible for ensuring the cash management of the properties is managed in an effective and timely manner, in accordance with Client requirements and RICS Client Monies regulations.

Responsibilities

• Ensure that all Cash and Banking services are delivered to a consistently high standard and to the service levels required by the Client
• Monitoring and delivering the allocation of cash received, identifying the source funds and ensuring all sums received are posted to the correct accounts with 24 hours of receipt
• Resolving unidentifiable items and reviewing and clearing bank reconciliations;
• Maintaining unallocated cash report, ensuring allocation instructions are actioned in a timely manner in accordance with policy and processes and report is delivered to Client in line with deadline
• Manage the Direct Debit collections process ensuring regulations and internal/Client processes are adhered to
• Responsible for producing management information and reports for internal and external stakeholders
• Working with Property Managers/Surveyors, team members and Clients
• Helping to manage any cash and banking software and file outputs and inputs
• Supporting the contractual compliance across the team, including performing within the SLAs and KPIs on behalf of BNPPRE; and
• Assisting in continuously improving processes for market leading best practise financial management and in accordance with all relevant legislation
• Act as a mentor and role model to the Cash and Banking team member in their day to day activities. Provide coaching and support to ensure appropriate levels of performance and technical skills are maintained
• Work with internal audit and compliance to ensure that all compliance and control requirements are met; and
• Participate in and monitor the effectiveness of controls of activities.
• Manages existing Client and key stakeholder relationships;
• Builds own network internally and externally;
• Able to work on a broad range of projects, referring to senior colleagues/ external specialists on highly unusual or technical issues;
• Specialist in one aspect of own discipline. Broad knowledge of principles and practices of related disciplines; and
• Enhances BNP Paribas Real Estate's reputation through successful delivery
• Work with the management team and other members of Client Finance to improve the efficiency, effectiveness and control of the Cash and Banking operations;
• Act as the principal contact point for Clients, surveyors, and other relevant parties on all aspects of cash and banking service delivery;
• Provide advice and guidance to team members on client monies management;
• Assist in internal and external audits of financial information, procedures and controls.

Person specification

Qualifications

• Qualified or part qualified in a recognised cash and banking or accounting qualification (CIMA, ACCA) or qualified through experience.
• GCSE level qualifications including Maths and English;

Experience / person specification

• Highly numerate with strong attention to detail and excellent verbal and written communication skills;
• Experience of working within a cash and banking team within in a property management or similar environment;
• Experience in client monies management, financial operations and associated processes and controls;
• Tenacious, presentable, assertive, adaptable, self-aware and self-motivated with excellent verbal and written communication skills and a professional manner;
• Conscientious and highly focussed, with detailed understanding of client monies and an appreciation of data protection issues;
• Committed to the provision of excellent customer service and to meeting deadlines;
• Commercially astute, innovative and solutions oriented;
• Organised and methodical, able to work to tight deadlines and manage time effectively, whilst also able to manage multiple projects; and
• Good skills in Microsoft Office products (Excel, Word, and Outlook). Experience of property management and accounting packages for managing agents (ideally MRI Horizon or similar packages such as Trace Tramps, Yardi Propware / Voyager) would be a distinct advantage.

We are proud to offer award-winning benefits to support and reward our employees:

• Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company's Bonus Scheme, share incentive plan, financial and mortgage advice

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status