Senior Business Support Officer

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Are you an experienced administrator with a talent for capturing the detail and nuance of complex meetings? Do you thrive in a fast-paced environment where your work directly supports the safeguarding and wellbeing of children and families?

We are recruiting a Senior Business Support Officer to join our dedicated team within Children's Services. This is a key role providing high-quality business support with a particular emphasis on minute-taking for complex meetings, including Child Protection Conferences.

Key Responsibilities:

• Provide accurate and timely minutes for multi-agency meetings, ensuring sensitive information is recorded with clarity and precision.
• Supervise and support Business Support staff, contributing to recruitment, performance management, and day-to-day coordination.
• Maintain and develop information systems to support service delivery.
• Manage diaries, arrange meetings and events, and ensure the production of quality documents.
• Deliver excellent customer service to internal and external stakeholders, including professionals and families.

What We're Looking For:

• Proven experience in minute-taking for complex and sensitive meetings.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent communication skills, both written and verbal.
• Confidence in using IT systems and producing professional documentation.
• A calm, professional manner and the ability to handle confidential information appropriately.
• A commitment to equality, diversity, and safeguarding.

Why Join Us?

This is a rewarding opportunity to play a vital role in supporting the work of Children's Services. You'll be part of a team that values openness, collaboration, and putting people at the heart of what we do.

For informal enquiries please contact Julia Ezzard-Wilde on 0114 2735416 or via email Julia.Ezzard-Wilde@sheffield.gov.uk

It is a great time to join us and we welcome your application.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our New job evaluation process to be introduced at Sheffield City Council | Sheffield City Council