Senior Business Support Officer

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Join Sheffield City Council as a Senior Business Support Officer within Children's Services

Do you possess exceptional organisational skills and a keen eye for detail? We have an exciting opportunity for a Senior Business Support Officer to join our varied and dynamic service.

At Sheffield City Council, we pride ourselves on delivering excellence in everything we do, and, in the Children and Families Service, we are dedicated to providing exceptional services to all our clients while fostering a collaborative and inclusive work environment. As a Senior Business Support Officer, you will play a crucial role in ensuring the smooth operations of our business processes.

Our Business Support Service offers an established career progression route and the experience needed to move into other areas within Sheffield City Council, such as Project Support, HR and Finance.

You will be joining an existing business support team who provide administrative assistance and minute taking support for complex meetings on behalf of both the fostering and adoption service. Full training will be provided.

We are looking for committed, passionate, enthusiastic, self-motivated individuals who are confident in verbal and written communication. The service handles private and confidential information, so discretion and confidentiality are essential. There may be times in this role when you hear distressing and sensitive information.

Key Responsibilities:

• Provide high-level administrative support to the service, our clients, and key stakeholders.

• Day to day supervision and support for other Business Support staff as required.

• To provide efficient and effective business process & document production, including complex minute taking and customer services support to internal and external customers.

• Provide effective financial monitoring and financial data reporting as required.

Requirements:

• 5 GCSE or equivalent (including 1 GCSE in both English and Maths).

• Proven experience in a similar administrative role.

• Exceptional organisational and time management skills.

• Strong proficiency in Microsoft Office Suite and other relevant software.

• Excellent communication and interpersonal skills.

• Ability to work independently and handle confidential information with discretion.

• Strong problem-solving and decision-making abilities.

• Flexibility to adapt to changing priorities and deadlines.

Why Join Sheffield City Council?

• Opportunity for career growth and development.

• Collaborative and supportive work environment.

• Chance to make a meaningful impact for vulnerable young people in Sheffield.

• Ongoing training and development opportunities.

If you are a motivated and detail-oriented individual looking for a rewarding and challenging role, this is the perfect opportunity for you. Join our team and contribute to our continued success.

For an informal discussion about the role, please contact Sue Kay via email at sue.kay@sheffield.gov.uk

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.