Senior Business Platform Engineer

Senior Platform Engineer, your responsibilities will include deployment, maintenance and troubleshooting of a portfolio of products services used by Together colleagues on our hybrid cloud and on premise IT infrastructure. This role works closely with other teams to deliver solutions which conform to best practice, being well architected and scalable. As a key holder of technical knowledge, you will also provide mentoring to other members of the team.

As a Senior Platform Engineer, you will be providing:

• Adherence to Change Management, ITIL & Operational standards
• Provide out of hours production support as required
• Participate in the build, migration, maintenance, and monitoring of cloud infrastructure (Azure & AWS)
• Ensure use of our colleague services follows automation best practices relating to account provisioning, system settings, monitoring, performance, security, and availability
• Participate in service desk support efforts and collaborate with team members and customers to resolve issues in a timely manner
• Evaluate, on-board, Maintain, administer and co-ordinate vendor support for colleague service software and SaaS systems
• Provide technical knowledge, expertise and consultancy on initiative work
• Mentor other members of the team in technical and non-technical skills

Qualifications

it would be great if you had some of the following skills and experience:

• Experience supporting the lifecycle of the applications and when issues arise
• M365 suite (Mail, SharePoint, OneDrive, Teams, Office Apps, Dynamics)
• Azure Active Directory SSO / MFA configuration and integration
• InTune & AutoPilot - environment build and application configuration
• Windows 11
• Printing Solutions
• Strong understanding of security controls around server and account provisioning and access.
• Experience supporting end users with general troubleshooting
• Ability to work collaboratively in a team environment
• Experience with DevOps Procedures and process and working in an Agile Environment
• Complex problem-solving and analytical skills
• Azure Qualifications Preferred
• Accountable and results oriented with the ability to consistently meet deadlines
• Strong interpersonal skills with a flexible and adaptable approach to working
• Solid experience of developing skills of others within the team as a mentor.

Experience in the following would be great, but definitely not essential:

• STORM
• Data Storage & File Server Migrations
• SaaS Application Implementations
• RPA Platform (cloud & premise)
• Azure Dev Ops - environment build and configuration
• Support and usage of Solarwinds Service Desk

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