Senior Business Manager CEO Office

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

What you'll do

Role title: Senior Business Manager - CEO's office
Band: Senior Band F
Function: _VOIS Directorate
Reports to: CEO Vodafone Shared Operations
Location: UK

Role purpose:
As Senior Business Manager to the CEO office you play a critical role underpinning the effectiveness of the CEO and General Management Team (GMT). Acting as a trusted advisor your role enables the successful day-to-day operation of the GMT and the execution of its strategic priorities.
Your role will ensure _VOIS continues to drive business growth and delivers operational excellence. You will manage CEO-level governance, support strategic decision-making, create & maintain effective cross-functional working, and assume responsibility for the smooth running of the CEO office. You will ensure strategic alignment across the wider organisation working across the senior leadership community in VOIS and with senior stakeholders from across the wider Vodafone business.
Reporting directly to the _VOIS CEO, you will need to collaborate with cross-functional teams, analyse and understand critical data underpinning business performance, and provide insights to support the delivery of business growth and the strategic objectives for VOIS. This role requires a highly capable, motivated, energised, and flexible leader who has both breadth and depth of telecoms knowledge and business understanding.

Key accountabilities and decision ownership:
1. Strategic Planning, Governance and Execution:
o Manage all CEO-level governance, coordinating with other executive teams across Vodafone and with the Group ExCo office as required.
o Work closely with the VOIS CEO to define strategic initiatives and ensure their execution. Taking responsibility for delivery of strategic goals where appropriate/required.
o Help develop business plans, set objectives, and establish business tracking and performance monitoring to ensure operational excellence.
o Provide consultancy and advice to the CEO and/or GMT and identify growth opportunities through analysis of key business data points, recommending actionable steps.

2. Business Analysis and Insights:
o Clarifies and shapes leadership agendas and meetings, ensuring smooth governance, productive engagement and continued strategic delivery.
o Provide data-driven insights and facilitate clear and quick decision making enabling smooth implementation.
o Monitor key performance indicators (KPIs) and report on business performance.

3. Cross-Functional Collaboration:
o Collaborate with senior VOIS functional leaders (IT, Finance, HR, etc.) to align business goals and ensure delivery remains aligned through the fiscal year.
o Ensure a regular and structured flow of project reports and updates for CEO & GMT.
o Create and manage required GMT documentation and communications.

4. Financial Management:
o Coordinate cross functional governance including, but not limited to, budgeting, financial forecasting, and cost optimisation activities.
o Where required evaluate investment opportunities and support risk management assessments working closely with senior leaders from the relevant functions.

5. Stakeholder Management:
o Act as a liaison point and engage with internal and external stakeholders across all levels of seniority including clients, partners, and vendors. Always engaging in a clear, professional, and strategically consistent way.
o Build strong relationships and represent VOIS in relevant forums.

6. Change Management and Innovation:
o Support, facilitate, & drive VOIS organizational change initiatives.
o Foster a culture of innovation, continuous learning, and improvement.

Who you are

Core competencies, knowledge, and experience:
• Strong communication and presentation skills with proven ability to influence stakeholders at all levels of the organisation
• Very structured, and comfortable holding senior leadership to defined structures
• Able to understand, summarise, and communicate complex strategic topics at an executive level
• Able to work pro-actively and independently on a day-to-day basis with minimum guidance
• Experience of complex multinational organisational structures. Experience in working in virtual and matrixed multinational teams, with proven record of delivering goals in complex, global, matrix organisations
• Able to manage multiple & changing priorities and take accountability for decisions made
• High attention to detail and demonstrable business acumen
• Able to maintain high levels of discretion and confidentiality

Must have technical / professional qualifications:
• Bachelor's degree in business administration, Management, or related field (Master's preferred).
• Proven experience (5+ years) in business management, strategy, or consulting at a senior / Exec level
• Fluent in English (spoken and written)
• Strong numerical and analytical skills, data interpretation, and problem-solving.
• Familiarity with project management, transformation and business improvement methodologies (e.g. agile, six sigma)
• Expert proficiency in Microsoft Office tools, particularly PowerPoint, Word and Excel

Nice to have skills:
• Scaled Agile Framework for Enterprise (SAFe)
• Facilitation qualification
• Online collaboration & facilitation expertise
• Coaching experience

Not a perfect fit?

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.