Senior Business Development Manager - Supplier

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Purpose

To drive new sales across the whole NBS portfolio of products and services available to product manufacturers, with a particular focus on big ticket prospects. This is a sales role requiring a consultative, professional approach where the job holder will proactively generate new business. This will be achieved through the development of strong working relationships with prospects at different levels within their organisation. The role will typically involve a mixture or face to face and telephone sales, and carry a weighted target to reflect the higher value of potential prospects. Day to day activity will involve making contact with new prospects with effective follow up as required, all while maintaining an accurate and up to date CRM (Salesforce). The individual will take ownership of identifying the key decision makers and influencers in organisations and set up calls or meetings with these individuals.

This will involve cold outreach over multiple channels including telephone/email/social media/webex as well as attending events and networking. Qualified leads will also be provided via our Marketing Team. The role requires the job holder to understand needs and requirements to identify the opportunities and present NBS products and services. The Senior Business Development Manager will also be required to meet online and/or face to face to deliver product demonstrations. The job holder must provide a first class customer experience and be regarded as a brand ambassador ensuring NBS maintains its reputation for providing quality products and that each customer receives the highest standards of service. Of particular note is that the Senior Business Development Manager will be tasked with targeting the "big ticket" accounts as well as overtime New Market Sectors. The role requires an agile, flexible approach as the Company expands.

Key Responsibilities

• To achieve sales targets for new business.
• To develop a sales pipeline to deliver sustained high levels of new sales.
• Providing a first class customer experience at all times.
• To be an expert in all NBS products and services and establish themselves as a trusted advisor with customers.
• Ensure a positive and professional image is projected so effective customer relationships are built and maintained.
• Effective reporting and forecasting on the status of leads.
• Self-source sales leads for new business and follow up leads generated internally to ensure new sales targets are achieved.
• To understand and promote the benefits of the NBS product portfolio to prospects and existing customers
• Secure appointments with customers and prospects.
• Complete all associated customer correspondence and administration tasks to a high standard and in a timely manner.
• To ensure Salesforce is kept up to date detailing all customer contact and business secured and with prospects and customers.
• The Senior Business Development Manager must ensure they invest time in keeping up to date with the NBS products and services as they develop
• The Senior Business Development Manager must also invest time in keeping up to date with industry trends and developments to identify opportunities to increase revenue and build relationships.
• To build and maintain good working relationships with key colleagues.

Skills & Experience

• A results driven individual with a track record of achieving and exceeding financial targets for new business.
• Demonstrable experience in a sales/target driven environment.
• A strong customer focussed approach with a positive, can do attitude.
• The ability to fully understand the customer need, interpret their requirement and effectively relate to the NBS portfolio.
• The ability and experience of building and developing long term sustainable relationships with customers.
• Negotiation skills with the ability to influence.
• Experience of demonstrating and presenting to key stakeholders.
• Comfortable presenting to large groups, exec directors and key stakeholders.
• Effective time management.
• The ability to overcome barriers and objections.
• Demonstrable solution selling and closing skills.
• A proactive attitude, high performing and self-motivated with a working knowledge of the sales pipeline and conversions.
• Resilient and agile who applies a mature, balanced approach to their work.
• Demonstrate adaptability and flexibility to do what it takes to get the job done.
• The ability to remain calm and objective under pressure.
• Experience of demonstrating software products (desirable).
• The ability to understand technical information and relay it to the customer in a clear and concise way.
• Experience of presenting to groups.
• Experience of supportive team working.
• Well-developed planning and organisational skills.
• Excellent communication and presentation skills.
• Proficient IT skills - especially Microsoft Office and CRM systems.
• Construction industry background (desirable).
• Experience of working in a subscription business (desirable).
• A current and valid UK driving licence (desirable).