Senior Business Development Manager, Lexology WWL

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Senior Business Development Manager, Lexology WWL

Department: Commercial

Employment Type: Full Time

Location: London

Reporting To: Chris Black

Description

Why LBR?

An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core values that promote equality, agility, and respect in everything we do.

Law Business Research has been selected as a finalist for the 2024 Inspiring Workplaces Awards. We're proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employees

We are happy to share that we have partnered with Business Disability Forum to help us on our journey to becoming a more inclusive employer and achieving Level 2 Disability Confident Accreditation. Business Disability Forum work with partners, businesses like ours, the government, and disabled people to improve the life experience of disabled employees and consumers, by removing barriers to inclusion.

Through this partnership we'll have access to expert advice, events and practical resources that we can share with our teams to help us become more disability inclusive and better support our current and future employees. Watch out for further updates.'

We also take our place in this world of ours very seriously and engage in a wide variety of charitable and community based initiatives. We work extensively with Swawou School in Sierra Leone, which we established to provide education for 120 girls, and on an ongoing basis we underwrite the school's costs.

'We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.'

Key Responsibilities

The role is also responsible for leading the sales and account management of WWL licenses to mid-market market law firms in EMEA and Americas. You will use your relationship management and negotiation skills to grow your client base by approaching new clients, planning, and preparing presentations and communicating our product offering. You will also be required to lead the management of clients through their annual lifecycle and grow the value the accounts.

Key accountabilities
• Identify market opportunities and develop strong relationships with customers to win new business and achieve business objectives.

• Build Account Management programme to develop and maintain strong relationships with clients, identify opportunities to upsell and upgrade, and support the renewal cycle.
• Demonstrate in-depth product, market and sector knowledge of clients and competitors that is shared within the company to enhance client experience and product development.

• Review and monitor pricing recommending changes as necessary.
• Assuming success, you will build a team within the department, including overseeing their workloads, planning the team's development, assess training needs and all line management responsibilities.
• Line manager and support junior members of the team, coaching and mentoring them when needed and taking an active role in their personal development within LBR.
• Develop strong cross-organisational relationships with key stakeholders (editorial, content dev, marketing etc.)
• Attend client meetings and communicate new product developments, obtaining client feedback.
• Manage the creation of proposals and development of marketing literature for new products.

• Network with clients, attend industry events to build strategic relationships to enhance brand and opportunities for new business. You should be seeking to constantly develop your knowledge of the product and sector and bring new ideas and developments to your role from this.

Skills Knowledge and Expertise

• Knowledge and experience of operating in a fast growth B2B business information subscription/ SaaS environment.
• Entrepreneurial spirit and appetite for growth - successful experience penetrating new target markets and growing a book of business.
• Customer focussed - excellent understanding of customer needs alongside business drivers and the use of that knowledge to improve sales execution.
• Strong knowledge of sales management best practices, including sales methodologies and process, buyer journey, coaching etc
• Experience of successfully leading and growing a sales/ account management team.
• Pipeline and funnel optimisation to build consistent and optimisable performance.
• Client relationship building and management skills.
• Excellent negotiation and communication skills.
• Self-motivated and driven to achieve targets.
• International outlook.
• Knowledge of the legal sector or professional services is desirable.
• Ability to work to targets and showcase resilience in challenging situations.
• Ability to role model key LBR values and behaviours for junior team members and deliver training where necessary.

Benefits

Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:

Start of employment:

• Eye Care
• Employee Assistance Programme
• A day off for your birthday

After 3 months employment:

• Pension (4% employer contribution and 4% employee contribution)
• Cycle to Work scheme
• Season ticket loan
• GBP 350 annual wellbeing allowance to contribute to gym membership & fitness classes

After 4 months and 1 year's service:

• Life assurance after 4 months
• Private healthcare after 1 years' service

Additional Perks:

• Company socials e.g., Christmas and Summer parties
• Access to Employee Affinity Networks
• Mentoring scheme
• Volunteering Day
• Mortgage Advice

We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability. We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.