Senior Business Analyst

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Company Description

Job Description

Senior Business Analyst
Sysco International
Homebased

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco's 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.

Sysco International, officially formed in 2021, is the externally reported segment of Sysco's foodservice businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group.

The Role

• This role will be working across initiatives that support our Commercial functional area in projects that span across Europe with both internal/external teams in a matrix organisation. Work in partnership with cross-functional teams to elicit, interpret and capture business needs into clear and concise functional / non-functional requirements, and acceptance criteria
• Support business function in the prioritisation of requirements based on business value, ensuring they are aligned to the desired outcomes and case for change
• Throughout the change lifecycle, work with business and technical teams, to ensure the recommended solution meets the needs of the business
• Empowered to positively challenge and influence across teams on the requirement, solution, or case for change, to ensure alignment to the overarching business strategy and delivery roadmap
• Key role in communicating cross-functionally between operational and technical teams, acting as a translator where necessary
• Planning and managing small scale change where needed
• The role would serve projects that are part of the Commercial technology portfolio - core domains being; Digital, Marketing, Pricing, CRM, and Telephony. There may be a requirement to deliver across functional areas / other technologies as needed
• Whilst not responsible for direct reports, there is an expectation of this role to help drive the community of Business Analysts that sit across the functional teams with best practice tools, techniques, and methodologies.
• For small change, management of plans, RAIDs, internal and third-party resources, costs may also be required
• This role will be the consistent thread throughout the lifecycle of change, utilising strong analytical skill set to take business requirements through to successful delivery of a technical solution into the BAU teams
• The role will reside within the Commercial Technology function; however, may be required to spend time with business stakeholders on site across Europe as projects require, or work across other functional pillars as deemed necessary
• The role is expected to work within internal project delivery governance processes, with familiarity of both agile and waterfall methodologies

Key Responsibilities:

• Ability to build strong and long-lasting relationships with stakeholders through positive and proactive engagement
• Ability to ask insightful questions to extract detailed requirements from stakeholders
• Attention to detail, organised, with the ability to present and document information based on the needs of the project
• Analytical and inquisitive mindset - ability to think tactically and strategically, presenting options to solve problems
• Ability to support projects in surfacing risks / issues early, and suggesting mitigation options to resolve
• Able to lead and coach others across the vertical who are in a similar role
• Proactive, naturally taking lead under minimal supervision

Experience:

• Demonstrated Business Analyst experience within a Technology environment, supporting large scale project delivery involving business process and technology change
• Demonstrated experience of Business Analyst tools / techniques to elicit, document and maintain requirements throughout the lifecycle of a project (both waterfall and agile)
• Experience within the Commercial technology domain (areas such as: Ecommerce, Marketing, Pricing, CRM, and Telephony) and / or a FMCG / wholesale / retail environment

The above information has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

At Sysco International everyone is welcome. We don't want you to 'fit our culture' we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don't just look at your CV, we're more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco International and we recognise that Sysco International can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.