Senior Business Administrator - Early Help

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Do you have experience as an administrator? If so, this could be the role for you!

A new opportunity has arisen to provide dedicated admin support to our Early Help Keywork Teams.

The role is office based, working alongside keywork teams who are supporting families within the community. You will be part of teams who are really making a difference to families lives by supporting the whole family to make positive changes and improve their future

The main tasks of the role are:

• To take and respond (as per guidelines) to any enquiries that come into the keywork service from families, referrers and agencies via telephone or E mail.
• To have knowledge and skills in the use of information communications technology, including the ability to upload documents, and effective use of excel and word.
• To take accurate and concise minutes of meetings as and when required.
• To provide support to the Early Help Keywork Practice Managers as requested.
• Send out acceptance and declining letters as part of the screening process.

We are looking for candidates who:

• Have the ability to effectively organise and prioritise own and team workload to meet deadlines.
• Have the ability to undertake a diverse workload and manage conflicting priorities.
• Are able to deal with challenging and distressed clients on the telephone and face to face.
• Have knowledge of using email and software such as the Microsoft Office Suite with a good understanding of managing calendars and setting up MS Team calls.

There will be an expectation that for a maximum of two days a week you will travel to St Mary's (with reimbursed travel costs as per ESCC policy) to enable the opportunity to work together and ensure a cohesive approach to keywork administration across County.

To apply for this role please follow the 'Apply Now' button above. When completing your application be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education or personal interests.

Interviews will take place within two weeks of closing date.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

For an informal discussion about this position please contact one of the following Practice Managers-

Sherin Mepham on 07522218967 or Mark Woodgate on 07795012825

For work that makes a difference

• Job Description and Person Specification [docx]

Additional Information

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to http://www.gov.uk/disclosure-barring-service-check . Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency's Points-based Immigration System.

Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.

Equal Opportunities

East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.