Senior Backend Developer

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Department: Product and Development
Reporting to: Head of Development
Core Hours: Monday-Friday 8.45am - 5.30pm
Location: Based at our Exeter HQ or remote with quarterly visits to Exeter

Situ is an established serviced accommodation agency headquartered in stunning Exeter, Devon. We connect people with choice corporate accommodation that feels like home, wherever in the world they might be. With a global supply chain spanning over 144 countries and an ever-growing team, we're on an exciting journey. Are you ready to join us?

About Us

Our success lies in our people-centric approach, it's what makes us stand out in the industry. Service with heart is how we ensure a 100% client retention rate. But it isn't just our clientele who get this top-quality treatment, it's our own people too.

Recognising and nurturing talent is a fundamental part of Situ culture, and we always reward hard work. 2023 alone saw 19 internal promotions within our company, and our dedication and investment in our teams is what makes us a renowned globally great employer. It's also how we earned a Best Place to Work award last year!

We're people people - diversity and inclusion is paramount to everything we do here at Situ. From collectively speaking 17 languages, to over half of our leadership roles being held by women, to our dedicated employee committees - we work hard to ensure everyone sees Situ as a safe space.

In a nutshell... We're on a mission to revolutionise corporate accommodation with our unique approach to the industry and are seeking top-notch people to help us achieve that goal.

But enough about us, it's you we're eager to learn more about. So get in touch today and slide into your next role at Situ (literally, we have an office slide)!

Job purpose

As our Senior Backend Software Developer, you will play a crucial role in designing, building, and maintaining our modern booking platform. This role combines backend development, API integration, and system reliability expertise, providing an opportunity to significantly impact how partners and clients connect with our platform.

Key responsibilities and duties

Integration of partner APIs, ensuring secure, scalable, and reliable data exchange within our booking platform.

Design, build, and maintain backend systems in C# and .NET v8 to support partner and client integrations.

Collaborate with partners to understand their API specifications, troubleshoot issues, and ensure successful implementations.

Monitor and optimise the performance of API integrations, ensuring they meet Service Level Objectives for reliability and speed.

Implement robust error handling and recovery mechanisms to minimize downtime in API integrations.

Maintain API documentation and establish integration processes, including onboarding, certification and support.

Work with cross-functional teams to align API integrations with business goals and user requirements.

Adopt security best practices, ensuring compliance with data protection standards across API integrations.

Essential responsibilities and skills

Strong proficiency in C# and .NET v8, with a focus on building scalable and maintainable systems.

Comfortable diagnosing and resolving complex API and backend issues, from connectivity challenges to data inconsistencies.

Strong interpersonal skills to work effectively with both internal teams and external partners.

Strong proficiency in creating clear, comprehensive API integration documentation for internal and external use.

Experience working with CI/CD pipelines, especially for deploying and maintaining API-related updates.

Dedication to delivering high-quality solutions focused on reliability, performance, and ease of use, while minimising unnecessary complexity.

Proactive and curious problem-solver with a commitment to understanding and resolving root issues, without over-complicating solutions.

Provide guidance and mentorship to team members, sharing expertise on API design, implementation, and troubleshooting.

Desirable responsibilities and skills

Comfortable with Azure Functions for serverless computing and efficient API handling.

Comfortable with systems at scale and multi-tenanted, multi organisational systems.

Familiarity with multicurrency implementation.

Familiarity with OpenAPI 3.0/3.1 standards for defining and documenting APIs.

Familiarity with using AI to improve software development productivity, we can provide ChatGPT + Copilot.

Knowledge of infrastructure-as-code tools, such as Bicep, for automating cloud deployments.

As a team we:

• Are excellent to one another, putting our colleagues and the team ahead of ourselves.

• Take pride in our work by building quality in and caring about how it works for our people.

• Are always learning, sharing knowledge, and pushing ourselves to be better.

• Seek different perspectives and fully commit when decisions are made.

• Can say I don't know or ask for help without fear of judgement.

Benefits of working at Situ

• • 27 days of holiday per year (including two reset days) plus bank holidays and your birthday off.
  • Workplace pension - employer contribution increasing with length of service.
  • Training support and growth opportunities.
  • Quarterly awards for experience days.
  • Company events.
  • Long service awards.
  • The opportunity to travel.
  • Private health insurance.
  • Enhanced policies such as maternity and paternity.
  • Employee assistance programme, including 24-hour access to a GP.
  • Free eye test.
  • Salary sacrifice programmes for electric vehicles, cycle equipment and tech.
  • Subscription to online benefits and discount package.
  • Company bonus scheme.
  • The opportunity to join employee-led committees.
  • Access to mental health first aiders and Diversity, Equity and Inclusion champions.
  • Being part of the dynamic and fast-growing alternative accommodation industry, whilst working with a great team!

Salary: £65,000 plus benefits and opportunity to take part in the company bonus scheme