Content Manager

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At Clarity, we partner with clients to create integrated comms and marketing programs that suit companies at every stage, whether they are rebellious startups, ambitious scaleups, visionary corporations, or industry titans.

Clarity provides fearless marketing and communications to the world's most forward-thinking companies. Our mission is to tackle the biggest challenges and support our clients evolving needs with a strategic, creative approach.

With a global presence and an entrepreneurial spirit, we value agility, growth, and a positive culture at our core. Our team of integrated marketing experts excels in four key areas:

• Insight, Analytics & Market Intelligence
• Strategic Communications & Public Affairs
• Creative Studio & Content Production
• Digital Experience & Performance Marketing

We are looking for a motivated Content Manager to join our content team. As Content Manager, you will assist in the development and execution of content initiatives. You should have video strategy and production experience. You will work closely with the Content Production manager and content creators to deliver engaging content that supports business objectives. The ideal candidate is organised, detail-oriented, and eager to learn.

Role Responsibilities

1. Content Support:
   • Assist in developing and implementing content strategies.
   • Contribute to brainstorming new content ideas for clients.
   • Support the Content Production Director with daily tasks and project coordination.
   • Help maintain content calendars and workflows for various formats.
   • Collaborate with other departments as needed.
   • Work with the Insights and SEO team to ensure ideas are informed by data and best practices.
2. Content Production:
   • Support on video, audio & design content production.
   • Support with video scripts where necessary
   • Support with storyboarding & conceptualizing ideas
   • Support with treatments
   • Develop video and design skills so that we are able to produce in-house content creation.
   • Technically proficient with Adobe Creative Cloud (Photoshop, Premiere, Lightroom, Audition & After Effects)
3. Client Relationship Management:
   • Oversee client relationships, ensuring client satisfaction and the successful delivery of content campaigns.
   • Guide the team in understanding client goals, objectives, and requirements to develop effective content strategies.
   • Set standards for client communication, reporting, and issue resolution.
   • Identify opportunities for team members to upsell and cross-sell additional content services.
   • Be a point of escalation for clients and help problem solve their concerns
4. Project Coordination:
   • Put together and maintain project management task tracking via tools or excel
   • Help ensure content projects, ensuring they are delivered on time and within budget.
   • Support processes for collaborating with internal teams and freelancers, including copywriters, designers, and video editors.
   • Support quality assurance standards and ensure content meets client expectations and aligns with brand guidelines.
   • Help with shoot planning and execution, ensuring content captured meets client expectations.
5. Performance Monitoring and Reporting:
   • Assist in monitoring key performance indicators (KPIs) for content campaigns and overall content performance.
   • Analyse data to identify trends, insights, and areas for improvement.
   • Present regular reports and presentations to senior leadership and other stakeholders.
6. Industry Knowledge and Best Practices:
   • Stay up-to-date with the latest trends and best practices in content strategy and production
   • Support senior team members to enhance content strategies and production processes

Skills and Attributes

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• Proven work experience in content production
• Experience in content strategies and best practices.
• Strong communication, and interpersonal skills.
• Strong project management and organisational abilities.
• Proficient in data analysis and reporting.
• Familiarity with various content management systems and project management software
• Creative thinking and problem-solving skills.
• Ability to manage multiple projects and prioritise effectively.
• Results-driven with a strategic mindset.
• Strong business acumen and ability to drive new business and revenue growth
• Financially numerate and confident with spreadsheets
• Knowledge of video, design and digital marketing best practices.

Working for us

We provide the fun and fast paced environment of a global agency. We take risks, learn, adapt and deliver, giving you full scope to achieve your unique potential in a supportive and exciting environment.

Taking Care of Yourself and Your Family

At Clarity, we know that a happy and healthy team is a productive team. That's why we offer benefits like:

• Private Medical Insurance: Get the care you need when you need it.
• Enhanced Family Leave: Welcoming a new child is a special time that deserves special attention.
• Clarity Cares Time: Appointments and emergencies don't have to eat into your PTO.
• Employee Assistance Program (EAP): Confidential support for personal and professional challenges.
• Wellness Fund: Invest in your health and happiness.
• Cycle to Work Scheme: Support for a healthier commute.

Taking Care of Your Community

We believe in giving back to the community, so we offer:

• Volunteer Time Off: Giving back is good for the soul.
• Clarity Compass: Internal employee committee helping ensure we're walking our talk, especially on issues close to our heart - DEI, Environmental Impact, Employee Wellbeing and Community Engagement

Recharging Your Batteries

Everyone needs time to relax and recharge, which is why we offer:

• Unlimited Holiday: Because who doesn't love time off?
• Sabbatical Program: Even more time off after five years!
• Summer Fridays and Winter Break: Enjoying life is important.
• Flexible Working Program: Life happens, and we can help you adapt.

Clarity is committed to promoting equality of opportunity for all staff and for our Clients. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate against staff or Clients on the basis of age, disability, neurodiversity, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Unfortunately due to the high volume of applications we receive it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. In addition, the length of the recruitment process varies based on the vacancy needs. Traditionally, the process takes approximately 3-4 weeks. Therefore, your patience is greatly appreciated!