Senior Associate, Operations Change

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Job Description

Senior Associate - Operations Change (International)

Location: London, UK (Kings Cross)
Employment Type: Full-Time, Permanent

Hybrid

Drive meaningful operational transformation at a leading global pension fund.
Shape and deliver high-impact change initiatives across international investment operations.
Flexible hybrid working to help you balance your professional ambitions with personal priorities.

About Us

At AustralianSuper, our purpose is clear: helping members achieve their best financial position in retirement. With over £200bn in assets under management, we are one of the world's largest and most forward-thinking pension funds. Our London office plays a critical role in supporting our global investment strategy.

We are seeking a forward-thinking Senior Associate - Operations Change (International) to help strengthen and evolve our operational capabilities across our London and New York offices. You'll work at the heart of a global change agenda-designing, developing, and supporting solutions that enable robust, scalable, and high-performing investment operations.

We understand that life and work are interconnected. That's why we offer flexible hybrid working arrangements, empowering you to thrive personally and professionally.

The Opportunity

As a Senior Associate within our Operations Change team, you will play a key role in delivering operational change that supports our expanding international investment management activities. This is a role where you'll collaborate with stakeholders across Investments, Finance, Risk, Compliance, Technology, and Operational teams to ensure our processes, systems, and operating models are fit for purpose in a growing, global environment.

You'll have the opportunity to:

• Lead small to medium-sized change initiatives impacting Investment Operations, ensuring delivery against agreed objectives and timelines.
• Manage governance frameworks-including project plans, RAID logs, and reporting-to drive transparency and successful outcomes.
• Analyse current-state processes to identify gaps, inefficiencies, and enhancement opportunities.
• Design and implement future-state processes in partnership with business SMEs.
• Support operational readiness by ensuring systems, processes, and resources are aligned to new capabilities.
• Build strong relationships across regions with internal teams, vendors, and service providers.
• Provide subject matter expertise to project teams, contributing to solution design and decision-making.
• Strengthen operational control frameworks and promote best-practice process optimisation.
• Contribute to capability uplift within the Operations Change team by sharing knowledge and supporting continuous improvement initiatives.

What You'll Bring

You're a hands-on problem solver with strong analytical capabilities and a passion for delivering practical, effective solutions. You thrive in evolving environments and enjoy working collaboratively across regions and functions.

To excel in this role, you'll bring:

• Extensive experience in a superannuation/pension fund, fund manager, or custodian environment.
• Strong understanding of operational data flows between asset owners, fund managers, and custodians/administrators in public markets.
• Broad product and trade workflow knowledge across asset classes including equities, fixed income, FX, futures, swaps, and options.
• Hands-on experience delivering change as a project manager, business analyst, or subject matter expert.
• Exposure to investment applications such as Aladdin or Calypso.
• Strong analytical skills, including root-cause identification and process assessments.
• Ability to engage confidently with stakeholders at all levels, including senior leaders.
• Proven ability to manage multiple priorities and deliver across concurrent initiatives.
• Clear and professional communication skills, with the ability to simplify complex concepts.
• A collaborative approach, strong active-listening skills, and high attention to detail.
• A willingness to innovate and promote continuous improvement.

Why Join Us?

At AustralianSuper, we foster an inclusive workplace where everyone is empowered to thrive. By joining us, you'll benefit from:

• A flexible hybrid work environment designed to support balance and wellbeing.
• Opportunities for ongoing career development in a global, growth-focused organisation.
• The chance to make a real impact-supporting operational capability that underpins billions in investment activity.
• A culture that values collaboration, continuous learning, and diverse perspectives.

We actively encourage applications from women and underrepresented groups-even if you don't meet every requirement.

What's Next?

If you're ready to play a key role in shaping the future of AustralianSuper's international operational capability, we'd love to hear from you.

We are committed to an inclusive recruitment process. If you require adjustments at any stage, please let us know.

Shape the future. Lead with purpose. Grow with AustralianSuper.
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